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Question: Restoring shows unknown error 3194

I'm trying to restore iOS 6.1.2 to my iPad 2 WiFi.

The steps i'm following are:

  1. Download the compatible ipsw for iOS 6.1.2
  2. Pressing SHIFT+Click on "Restore iPad"
  3. Choosing the just downloaded file
  4. Waiting for the iPad to be restored.

The problem is that iTunes reboots my iPad, but after reboot it says "Can't restore iPad. An unknown error has occurred (3194)".

I read the iTunes error specifications and for error 3194 they suggested to check if the hosts file has some active redirect for gs.apple.com, i checked and there aren't redirects for this domain, there aren't redirects for *.apple.com.

How can i solve this?

iPad 2 Wi-Fi, iOS 6.1.2

Posted on

Question marked as Apple Recommended

I can't improve on Apple's advice:


(Although that doesn't sound like an "unknown" error)

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Jun 23, 2013 11:50 AM in response to alessandroderoma In response to alessandroderoma

Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:

1. Install the latest version of iTunes.

2. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.

3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".

4. Try to restore from another known-good computer and network.

5. If the errors persist on another computer, the device may need service.

The above is from the 2nd link below.

Update and restore alert messages on iPhone, iPad, and iPod touch


iOS: Resolving update and restore alert messages


iPad: Unable to update or restore


 Cheers, Tom 😉

Jun 23, 2013 11:50 AM

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Aug 14, 2013 9:55 AM in response to tonefox In response to tonefox

Here is a reason. A publisher wants to make a game that runs on iOS x.x.x but all of our devices are on y.y.y because we "upgraded", now we cant test on x.x.x unless we take one of our y.y.y devices and put x.x.x on it, essentially a "downgrade". How is that for a reason, and is there a way to do it?

Aug 14, 2013 9:55 AM

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Sep 8, 2013 11:38 PM in response to tonefox In response to tonefox

I am trying to restore version 6.1.3 (from 6.1.3) on my son's ipad 2... He had forgotten the passcode, and I am trying to wipe it. I get this message constantly, and this ipad is not jailbroken or anything...

I can't even wipe it from icloud, because the wifi is not turned on.

So is there no way to figure out what the "unknown error 3194" is, by looking at logs, etc.. from itunes, etc. ?

Sep 8, 2013 11:38 PM

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Sep 25, 2013 3:47 PM in response to alexious In response to alexious

Yes, then the Apple moderator deleted it because it contained a term that violates policy (starts with a J and ends with an N).

The solution for me was to:

1. goto a different/new/fresh/other computer

2. install iTunes 11.5

3. try again.

Worked for me after 4 hours of frustration.

(if another computer is unavailable, you might try creating a completely new user, and try then, but that is unconfirmed)

Sep 25, 2013 3:47 PM

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Question: Restoring shows unknown error 3194