2 Replies Latest reply: Jun 25, 2013 4:14 AM by iguycenturytel
iguycenturytel Level 1 Level 1

I frequently have my apple mail program "crash" by giving me the endless spinning rainbow wheel.  It begins when I try to compose a message and just type the first letter of the intended recipient in the "to" box, leading to the crash and requiring ctrl-alt-esc to get out.  This is despite multiple reboots and even a reinstallation of  10.8.4.  Ideas?

  • Linc Davis Level 10 Level 10

    Back up all data.

    Triple-click the line below to select it:

    ~/Library/Application Support/AddressBook/MailRecents-v4.abcdmr

    Right-click or control-click the highlighted line and select

    Services Reveal

    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the item you moved.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select

    Go Go to Folder...

    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

  • iguycenturytel Level 1 Level 1

    Thanks for the help!  It seems to be better so far.  I'll be interested to see how it works over the next few weeks.