Currently Being ModeratedJun 23, 2013 3:11 PM (in response to rachofthenorth)
Launch Image Capture located in HD > Applications
See if it recognizes the HTC.
Currently Being ModeratedJul 19, 2013 6:41 AM (in response to Carolyn Samit)
Tried that, it didn't recognise the HTC. I don't know what to try next!
Currently Being ModeratedJul 19, 2013 7:08 AM (in response to rachofthenorth)
If the HTC has Bluetooth, turn it on. Then enable Bluetooth on the iMac from menu bar towards the top right by clicking on the Bluetooth logo and choosing Browse Device… . Connect to the HTC when it's found. You should then be able to navigate to the folder photos are stored in on the HTC and copy them to your iMac by dragging and dropping.
Currently Being ModeratedJan 9, 2014 6:58 PM (in response to rachofthenorth)
Forget the HTC Sync Manager - it does nothing but lock up and crash everytime I use it.
Instead, get the official "Android File Transfer" application for Macintosh computers from Android. It opens up your Android device with something that looks just like a Finder, allowing you to copy/move/delete anything.
I was able to backup over 4 GB of photos and videos from HTC One S to my iMac and then delete them from my phone in a matter of minutes...