TS3297: iTunes: Advanced iTunes Store troubleshooting

Learn about iTunes: Advanced iTunes Store troubleshooting
BBunny495
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Q: I have a ballance on an ITunes card, it shows up in ITunes, but it won't let me purcas with it.  ? How can I use my ballance

How come ITunes won't let me use the ballance from an ITunes card to purchase music?  It keeps asking me for my credit card info when I have a ballance that shows up when I sign into ITunes.

Posted on Jun 23, 2013 8:04 PM

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BBunny495

Q: I have a ballance on an ITunes card, it shows up in ITunes, but it won't let me purcas with it.  ? How can I use my ballance

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  • by mario49,

    mario49 mario49 Jun 26, 2013 6:52 AM in response to BBunny495
    Community Specialists
    Jun 26, 2013 6:52 AM in response to BBunny495

    Morning BBunny495,

     

    Thanks for using Apple Support Communities.

     

    When you buy an album on the iTunes Store:

    Gift certificate, prepaid card, and allowance credits are used first.

    If your gift certificate, prepaid card, or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.

    http://support.apple.com/kb/HT5582

     

    You can create an itunes store account that does not ask for credit card.

    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

    http://support.apple.com/kb/ht2534

     

    You can edit your payment type or credit card information by following the steps in this article.

    iTunes Store: Changing account information

    http://support.apple.com/kb/ht1918

     

    Best of luck,

    Mario