jeniferfrommountain view
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Q: lost songs when updating to new itunes

when I updated my itunes, i lost some of my music. how do i fix this?    

Posted on Jun 23, 2013 5:59 PM

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jeniferfrommountain view

Q: lost songs when updating to new itunes

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  • by Delgadoh,

    Delgadoh Delgadoh Jun 26, 2013 6:11 AM in response to jeniferfrommountain view
    Level 4 (1,405 points)
    Jun 26, 2013 6:11 AM in response to jeniferfrommountain view

    Hey Jenifer,

     

    If no content is showing up in iTunes after you update it, you can follow these steps to resolve the issue:

    Resolution

    1. Quit iTunes.
    2. Download and install the latest version of iTunes.
    3. Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:

      Mac OS X
      /Users/username/Music/iTunes/

      Microsoft Windows Windows XP and Windows 2000
      \Documents and Settings\username\My Documents\My Music\iTunes\

      Microsoft Windows Windows Vista and Windows 7
      \Users\username\Music\iTunes\
    4. Drag the iTunes Library file from the above location to the Desktop.
    5. Open the Previous iTunes Libraries folder in the iTunes folder.
    6. Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
    7. Drag this file to the iTunes folder (the enclosing folder).
    8. Rename this file to iTunes Library.
    9. Open iTunes.

    You should now see your missing content in iTunes.

     

    via:

    No content shows up in iTunes after updating

    http://support.apple.com/kb/ts1967

     

    Have a great day,

    David