HT202176: Call forwarding, call waiting, and other call features on iPhone

Learn about Call forwarding, call waiting, and other call features on iPhone
dave2370
Level 1 (0 points)

Q: why did I loose my end call button at bottom of screen after last update? I have to push button on top of phone to end a call

Why did I lose my end call button at bottom of screen after last update ? I have to end  a call by pushin button at top of phone

iPhone 4, iOS 6.1.3

Posted on Jun 23, 2013 6:39 PM

Close
dave2370

Q: why did I loose my end call button at bottom of screen after last update? I have to push button on top of phone to end a call

  • All replies
  • Helpful answers

  • by judysings,

    judysings judysings Jun 26, 2013 6:23 AM in response to dave2370
    Community Specialists
    Jun 26, 2013 6:23 AM in response to dave2370

    Hi dave2370,

     

     

    Welcome to the Support Communities!

     

    I'm sorry to hear you are having issues with your iPhone.  The red End Call button should still be working.

     

    For initial troubleshooting, I would suggest restarting and resetting your iPhone, and also updating it to the latest version of the iOS software, which is iOS 6.1.4.

     

     

    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

     

    Restarting your device

    1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.

    Note: Reset your device only if you are unable to restart it.

    Resetting your device

    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

    iOS: How to update your iPhone, iPad, or iPod touch

     

    I hope this information helps ....

    Have a great day!

     

     

    - Judy