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Issue with external USB3 HDD

Hi All,


I'm new to the Mac world, recently I've bought a MBA 2012 13', and I've attached a 640GB USB3 Hard drive, I've partitioned this drive as 320GB NTFS, and 320GB HFS (Journaled not case sensitive), I've setup Time Machine to use this drive drive and after few days the MBA starts to freezes and reboot, after that the MBA enter in a loop and freezes every 5 mins, until I unplug the disk or I wipe the HFS partition.


Here's the log, any help?





Interval Since Last Panic Report: 110025 sec

Panics Since Last Report: 2

Anonymous UUID: F918C3B7-33F7-C538-96E0-BCA151823550


Mon Jun 24 10:33:22 2013

panic(cpu 0 caller 0xffffff8003c54507): "complete() while dma active"@/SourceCache/xnu/xnu-2050.24.15/iokit/Kernel/IOMemoryDescriptor.cpp:255 2

Backtrace (CPU 0), Frame : Return Address

0xffffff8082a2bc40 : 0xffffff800381d626

0xffffff8082a2bcb0 : 0xffffff8003c54507

0xffffff8082a2bcf0 : 0xffffff7f83d7fa7c

0xffffff8082a2bd40 : 0xffffff7f83d7585b

0xffffff8082a2bd90 : 0xffffff7f83ec2f42

0xffffff8082a2bde0 : 0xffffff7f83ec69a6

0xffffff8082a2be30 : 0xffffff7f83e0f1bf

0xffffff8082a2be80 : 0xffffff7f83e09186

0xffffff8082a2bed0 : 0xffffff7f83e09215

0xffffff8082a2bf00 : 0xffffff7f841962e1

0xffffff8082a2bf60 : 0xffffff800383e25e

0xffffff8082a2bfb0 : 0xffffff80038b3137

Kernel Extensions in backtrace:

com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f83d72000->0xffffff7f83d96fff

com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.5)[DCE95F6E-F7D4-33D8-9515-FB C4FF5B1AB4]@0xffffff7f83e04000->0xffffff7f83e2efff

com.apple.iokit.IOUSBAttachedSCSI(1.0.3)[8A42F241-0B53-3536-AD19-0651F2128085]@ 0xffffff7f84193000->0xffffff7f8419afff

dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7f83fde000

dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f83d72000

dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.5)[DCE95F6E-F7D4-33D8-9515-FB C4FF5B1AB4]@0xffffff7f83e04000

com.apple.iokit.IOSCSIBlockCommandsDevice(3.5.5)[07B0BD1F-3970-3AA0-B55A-D0D7D6 5FFB60]@0xffffff7f83ec1000->0xffffff7f83ed6fff

dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.5)[DCE95F6E-F7D4-33D8-9515-FB C4FF5B1AB4]@0xffffff7f83e04000

dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f83d72000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

12E55


Kernel version:

Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

Kernel slide: 0x0000000003600000

Kernel text base: 0xffffff8003800000

System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)


System uptime in nanoseconds: 498227023706

last loaded kext at 246262150765: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f85456000, size 65536)

last unloaded kext at 306413042072: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f85456000, size 57344)

loaded kexts:

com.paragon-software.filesystems.ntfs 100

com.apple.filesystems.smbfs 1.8.4

com.apple.driver.AppleBluetoothMultitouch 75.19

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.1.4f2

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.12.87

com.apple.driver.ApplePlatformEnabler 2.0.6d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.7fc4

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.AppleBacklight 170.2.5

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMikeyDriver 2.3.7fc4

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleIntelHD4000Graphics 8.1.2

com.apple.driver.AppleIntelFramebufferCapri 8.1.2

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.driver.AppleUSBCardReader 3.1.7

com.apple.iokit.IOUSBAttachedSCSI 1.0.3

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleUSBHub 5.5.5

com.apple.driver.AirPort.Brcm4331 615.20.17

com.apple.driver.AppleAHCIPort 2.5.2

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleUSBXHCI 5.6.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.IOBluetoothHIDDriver 4.1.4f2

com.apple.driver.AppleMultitouchDriver 235.29

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.7fc4

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.driver.AppleHDAController 2.3.7fc4

com.apple.iokit.IOHDAFamily 2.3.7fc4

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOBluetoothFamily 4.1.4f2

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginFamily 5.3.0d51

com.apple.iokit.IOAcceleratorFamily 74.5.1

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.9

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6

com.apple.iokit.IOUSBMassStorageClass 3.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.driver.AppleUSBMergeNub 5.5.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOUSBUserClient 5.5.5

com.apple.driver.AppleThunderboltNHI 1.7.8

com.apple.iokit.IOThunderboltFamily 2.4.0

com.apple.iokit.IO80211Family 530.4

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.6.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.8 GHz, 4 GB, SMC 2.5f7

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM128E, 121,33 GB

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0x1d183000 / 6

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024d, 0x1d182000 / 5

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 9

MacBook Air, OS X Mountain Lion (10.8.4)

Posted on Jun 24, 2013 1:51 AM

Reply
4 replies

Jun 24, 2013 6:06 AM in response to LowLuster

I know Time Machine works only with HFS file system, that's why I've reserved half disk for it, I resized the disk with Windows and left half disk blank, then I had format the blank space with the disk utility in OSX, and Time Machine worked like a charm for some days, but after a while I have loop freezes and reboots... (I wiped the disk twice and after few days I have the same issue)


By the way, I want to know if it's possible to have on the same disk two partitions, one with HFS and NTFS,and use the HFS one for Time Machine, is this possible? if yes, may someone explain me the correct steps to prepare the disk? (I don't need too much details, just steps)


Thanks in advance

Jun 26, 2013 7:31 AM in response to cosa81

I read some discussion over the internet, and seems to be possibile to have an USB drive with 2 partitions (Mac + MS), so I did the following steps:


- Wipe the drive with disk managament tool in Windows and left the whole drive blank

- Attached the driver to my MacBook and with the disk utility I chose MBR and to have 2 partitions, first one as HFS (not CS), and the second partition as FAT32

- Attached the drive to my Windows PC and formatted the FAT32 partition as NTFS

- Attached back to the Mac and setup Time Machine and did first backup without any problem


All seems work fine but I want wait some days to declare this steps as rock solid.

Issue with external USB3 HDD

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