I got an iTunes card and it redeemed but everything I buy it tells me to add a payment info but I have 15$ on my apple account. How do I fix this?

Question

Level 1

0 points

I got an iTunes card and it redeemed but everything I buy it tells me to add a payment info but I have 15$ on my apple account. How do I fix this?

I got an iTunes card and redeemed it and i try to buy stuff and it keeps telling g me to add payment info even though I added the iTunes card

iPad mini Wi-Fi, iOS 6.1.4

Posted on Jun 24, 2013 8:34 AM

Reply

Answer 1

mario49

Community Specialist

Jun 26, 2013 11:13 AM in response to Laceyarlene

Hi Laceyarlene,

Thanks for using Apple Support Communities.

When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

For more information on this, take a look at this article:

iTunes Store: How iTunes Store purchases are billed

http://support.apple.com/kb/HT5582

Best of luck,

Mario

Reply