Can't connect to a network drive

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Level 1

7 points

Can't connect to a network drive

I am able to connect to a network drive by putting the IP address into my browser and logging into its control panel. But am unable to connect with Finder.

I can see the drive in Finder, but when I click on it I get a "Connection Failed" message. When I click on the "Connect As" button I get the following message:

There was a problem connecting to the server "[drive name]".

The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.

I have a Windows computer connected to the same network and have no difficulty logging into this network drive and seeing the contents with Windows Explorer.

iMac, OS X Mountain Lion (10.8.2)

Posted on Jun 24, 2013 10:45 AM

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Answer 1

BDAqua

Level 10

239,213 points

Jun 24, 2013 3:17 PM in response to BAAI

Hi, is it Ethernet, or Wifi?

Might try this...

In Finder's Menu, select Go menu>Go to Folder, and go to "/volumes". (no quotes)

Volumes is where an alias to your hard drive ("/" at boot) is placed at startup, and where all the "mount points" for auxiliary drives are created for you to access them. This folder is normally hidden from view.

Drives with an extra 1 on the end have a side-effect of mounting a drive with the same name as the system already think exists. Try trashing the duplicates with a 1 or 2 if there are no real files in them, and reboot.

If it does contain data...

http://support.apple.com/kb/TS2474

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