Hi sammy,
Welcome to the Support Communities!
It sounds like you may have to update or verify the iTunes Store billing information on your iPad.
iTunes Store: Changing account information
Changing your account information using an iOS device:
- Tap Settings on the Home screen.
- Tap iTunes & App Stores.
- Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
- Tap View Apple ID.
- Enter your Apple ID password.
To update your name, billing address, or payment information, follow these instructions:- In the Edit section, tap Payment Information.
- Update the information that you want to change.
- Tap the Done button when finished.
If this does not resolve your issue, follow the steps below:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
- Find the email receipt for your purchase.
- Click Report a Problem under the app that is having the issue.
- When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
- Click Report a Problem next to the item you are having an issue with.
- From the Choose Problem dropdown menu, choose the appropriate issue.
- Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
- Click Submit to have your issue reviewed.
Hope this helps ....
- Judy