I bought an iPhone 5 in Dubai as an unblocked phone. When I arrived in my country, I discovered that it was blocked. What can I do, as Dubai's store doesn't reply my messages?

I bought an iPhone 5 in Dubai as an unlocked phone. When I arrived in my country, I discovered that it was blocked. What can I do, as Dubai's store doesn't reply my messages?

iPhone 5

Posted on Jun 24, 2013 7:18 PM

Reply
5 replies

Jun 25, 2013 5:07 AM in response to danigil

When you say the iPhone was blocked, do you actually mean it is locked to a carrier, or do you really mean the iPhone is blocked from use?


Thie is the second post from someone buying an iPhone in Dubai and then having problems with it and with support.


If you cannot get the seller to respond, try contacting Apple support at the appropriate number from http://support.apple.com/kb/HE57 and see if they have any help to offer.


Warranties on iPhones are only valid in the country of sale so any support will really require returning to Dubai, or sending the iPhone to someone in Dubai to handle it for you...Apple will not accept shipments from another country.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I bought an iPhone 5 in Dubai as an unblocked phone. When I arrived in my country, I discovered that it was blocked. What can I do, as Dubai's store doesn't reply my messages?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.