Scouter51st

Q: Battery Charger...

My laptop's battery charger's head came off... -sighs- I wish there was automatic coverage for this.... I use it daily and suddenly the head came off. Should I be liable for such a precise damage? Just.... -sighs- well thank you for just reading this...

MacBook (13-inch Mid 2010)

Posted on Jun 24, 2013 10:40 PM

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Q: Battery Charger...

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  • by braden85,

    braden85 braden85 Jun 27, 2013 7:53 AM in response to Scouter51st
    Community Specialists
    Jun 27, 2013 7:53 AM in response to Scouter51st

    Hi Scouter51st!

     

    I have an article here that might be able to help you with this charger issue. We have an article on troubleshooting MagSafe adapters, and if the "duck head" of your adapter has come off, then it may be easy to reattach. The article can be found here:

     

    Apple Portables: Troubleshooting MagSafe adapters

    http://support.apple.com/kb/ts1713

     

    The section about the "duck head" on the power adapter can be found here:

    1. Check for possible AC plug (also known as a "duck head") or two- or three-pronged AC cord issues.
    2. If you're using the AC plug (also known as a "duck head") with the power adapter, swap it out for the included two- or three-pronged AC cord, or if you are using the two- or three-pronged AC cord swap it out with the AC plug. Either connector can be easily connected the adapter as shown below.
    3. Duckhead 1.jpg
      • If the adapter now charges the computer and the LEDs in the MagSafe connector are lit, the AC plug "duck head" or AC cord that was originally in use is no longer functioning and use of that connector should be stopped until a replacement connector is obtained. Refer to the additional information section of this article for further assistance.
      • If the LEDs do not work or the power adapter does not charge the computer, you should continue troubleshooting using the steps in this Article. Check for strain relief issues or stuck pins and dirty connectors.
    4. Follow these tips for best performance of your AC plug or three-prong cable:
      • Before using your power adapter with the AC plug or three-prong cable, verify that the plug is free from foreign objects and debris that may have accumulated since the last time it was used.
      • Check the AC plug or three-prong cable periodically to make sure it is in good working order, as described in this article.
      • When you store the power adapter, make sure the electrical prongs (AC blades) on the AC plug are folded for storage.
      • When you use the AC plug, firmly seat the plug with blades folded onto the power adapter, then snap the AC blades into their completely extended position before you plug the adapter into the power outlet.
    5. If you notice any of the following, discontinue use of the AC plug or three prong cable:
      • The AC blades are bent (do not straighten a bent blade).
      • The AC blades do not lock into place (AC plug only).
      • The blades wobble (side to side) when they are locked in the open position on the AC plug or they seem loose on the three-prong cable.
      • The AC blades have black marks or other visible damage.
      • The adapter does not power on or powers on intermittently when securely plugged into a known-good wall outlet.
      • There is visible wear or a break of the insulation on the three-prong cable.
      • Popping sounds from within the AC plug or anywhere on the three-prong cable.

    I hope this helps. Thanks for using the Apple Support Communities. Have a good one!

     

     

    -Braden