Having trouble inputting email in iCloud...

I have just sorted the mail! What you have to do is just enter your name and not @icloud.com (it's not very clear)

I have just managed to set up the email by entering just the name without @icloud.com

Are there any contacts at www.icloud.com or on an IOS device that is connected to your account?

No...... just Apple Inc.

Turn iCloud Contacts off (in System Preferences>iCloud), import the file you previously imported, then turn Contacts back on, this should work.

That's not quite what I asked.

Follow the previous instructions exactly, ignore the iPad (don't sign in anywhere at all until the contacts are at www.icloud.com)

Ok.... ipad off.

icloud contacts off

Back-up address book imported

Contacts back on

Contacts are now in my address book on the mac

Signed into icloud.com and - sorry.... no contacts there!

On your Mac, in Contacts (or Address Book) what account are the contacts in, there will be 2, On My Mac or iCloud.

icloud

I turned contacts off by unchecking the box.

I shall try rebooting.

Thanks!

Sign out of iCloud entirely, then reboot and sign in.

Ok.... now in my address book preferences (with all my contacts still there) I only have On My Mac

I didn't see your post - I shall try that now

That has nothing to do with my question, can you take the steps I outlined, do this while signed into iCloud, turn Contacts on.

Sorry, we seem to be having some delays here.

OK

Signed into iCloud

Clicked on contacts

There are none there

I have just entered a contact

OK..... I have just entered the contact and it is there!

So why doesn't it see my address book?