Iphone 4 - will not send my mail, It trys but it will not go.

Question

Iphone 4 - will not send my mail, It trys but it will not go.

I have an iPhone 4 with ios6.1.3, I have three email accounts on it. Two work fine but one will only receive and not send email. It trys but can't sync.

This is an MSN account with AT&T as a carrier. I spoke with AT&T they tell me all settings are correct, I have talked to tech. support @ MSN and they review and refreshed the sync on their end. I have deleted and reinstalled the account several times but nothing changes, I have review and compaired the send & recieve info on each account and all the settings are the same ....anyone have any other ideas or thoughts

iPhone 4

Posted on Jun 25, 2013 9:08 AM

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Answer 1

mario49

Community Specialist

Jun 27, 2013 9:26 AM in response to george snyder

Morning george snyder,

Thanks for using Apple Support Communities.

For more information on this, take a look at this article:

iOS: Unable to send or receive email

http://support.apple.com/kb/ts3899

Setting up Mail

http://www.apple.com/support/iphone/assistant/mail/#section_4

Best of luck,

Mario

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Answer 2

Jun 27, 2013 11:49 AM in response to george snyder

Mario,

Thanks for your reply and information.

I have visited all these web sites before posting. My problem seems to be more complicated than the normal issues. I have have several Apple wireless devices and they are all experiencing pretty much the same problem.

I am thinking it is my carrier (AT&T) problem. I have contacted their tech support and they pretty give me the same response ...... we have checked and all the setting are correct it must be ...... MSN or Apple. I am thinking of changing carriers and see if this solves the problem.

Thanks again.

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