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help me if you can

my c d wont do anything

HL-DT-ST DVDRW GS23N:


Firmware Revision: SB03

Interconnect: ATAPI

Burn Support: Yes (Apple Shipping Drive)

Cache: 2048 KB

Reads DVD: Yes

CD-Write: -R, -RW

DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW

Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO

Media: To show the available burn speeds, insert a disc and choose View > Refresh

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 25, 2013 11:13 AM

Reply
1 reply

Jun 27, 2013 10:57 AM in response to cheebdragon86

Hello cheebdragon86,


It sounds like you are having trouble with the optical drive on your MacBook Pro. I found an article with steps you can take to troubleshoot various issues that may come up. I recommend reviewing this article:


Apple Computers: Troubleshooting the slot-loading SuperDrive

http://support.apple.com/kb/HT2801


Thank you for using Apple Support Communities.


Best,

Sheila M.

help me if you can

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