2 Replies Latest reply: Jun 25, 2013 4:33 PM by adam079
adam079 Level 1 Level 1 (0 points)

Hi

 

I am currently using a 2012 macbook pro 2.5ghz intel core i5. it has recently been in apple for a problem where it wasnt booting up and they replaced the logic board however ever since then i am getting this message once a day and on some days twice. I wanted to know if someone can help me with the crash report and tell me what the problem is. The crash report is below:

 

Interval Since Last Panic Report:  229496 sec

Panics Since Last Report:          1

Anonymous UUID:                    E570D41F-EE76-1845-3703-D7D6ACDCE20C

 

 

Tue Jun 25 23:09:03 2013

panic(cpu 2 caller 0xffffff80260b8655): Kernel trap at 0xffffff8026087d03, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0xffffff814da2d020, CR3: 0x0000000034ffd02b, CR4: 0x00000000001606e0

RAX: 0xffffff803a95daa0, RBX: 0xffffff8029baaf50, RCX: 0xffffff8030c72de8, RDX: 0xffffff803a95daa0

RSP: 0xffffff811675b820, RBP: 0xffffff811675b840, RSI: 0xbfffff802b3fb878, RDI: 0xffffff8029942b70

R8:  0x00000000000020ce, R9:  0xffffff8039b53cc0, R10: 0x0000000104202000, R11: 0x0000000000000000

R12: 0x00000000000636e3, R13: 0xffffff802b3fb878, R14: 0xffffff8029942b70, R15: 0xffffff8028911000

RFL: 0x0000000000010216, RIP: 0xffffff8026087d03, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff814da2d020, Error code: 0x0000000000000000, Fault CPU: 0x2

 

 

Backtrace (CPU 2), Frame : Return Address

0xffffff811675b4c0 : 0xffffff802601d626

0xffffff811675b530 : 0xffffff80260b8655

0xffffff811675b700 : 0xffffff80260ce17d

0xffffff811675b720 : 0xffffff8026087d03

0xffffff811675b840 : 0xffffff80260893a8

0xffffff811675b860 : 0xffffff80260894e8

0xffffff811675b8a0 : 0xffffff80260774d5

0xffffff811675b900 : 0xffffff802607c637

0xffffff811675b930 : 0xffffff8026076524

0xffffff811675b960 : 0xffffff80260759b0

0xffffff811675b9a0 : 0xffffff8026092731

0xffffff811675b9c0 : 0xffffff80260151ad

0xffffff811675b9f0 : 0xffffff8026020d3d

0xffffff811675ba10 : 0xffffff8026020b5c

0xffffff811675ba40 : 0xffffff8026010448

0xffffff811675ba90 : 0xffffff8026020e42

0xffffff811675bac0 : 0xffffff802604f811

0xffffff811675bb00 : 0xffffff80264525f4

0xffffff811675bb20 : 0xffffff802644c62d

0xffffff811675bb80 : 0xffffff7fa78c0b3c

0xffffff811675bba0 : 0xffffff7fa78d55d6

0xffffff811675bbd0 : 0xffffff7fa78d8828

0xffffff811675bc00 : 0xffffff7fa78c3bd0

0xffffff811675bc40 : 0xffffff7fa78c2c7d

0xffffff811675bc60 : 0xffffff7fa78c2d00

0xffffff811675bc90 : 0xffffff8026461dd1

0xffffff811675bcb0 : 0xffffff8026093a3e

0xffffff811675bcf0 : 0xffffff8026020b5c

0xffffff811675bd20 : 0xffffff8026010448

0xffffff811675bd70 : 0xffffff8026020e42

0xffffff811675bda0 : 0xffffff802604f811

0xffffff811675bde0 : 0xffffff8026016786

0xffffff811675be50 : 0xffffff802601831c

0xffffff811675be90 : 0xffffff8026035cd0

0xffffff811675bed0 : 0xffffff80263566d7

0xffffff811675bf40 : 0xffffff8026356479

0xffffff811675bf50 : 0xffffff80263e16aa

0xffffff811675bfb0 : 0xffffff80260ce9c3

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily(74.5.1)[B4CBCBA2-CDCB-31DC-BCA2-F8CA6F21280 1]@0xffffff7fa78bf000->0xffffff7fa7909fff

            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa656e000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa6caa000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa6c67000

 

 

BSD process name corresponding to current thread: WindowServer

 

 

Mac OS version:

12E55

 

 

Kernel version:

Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

Kernel slide:     0x0000000025e00000

Kernel text base: 0xffffff8026000000

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

 

 

System uptime in nanoseconds: 229619684759129

last loaded kext at 199202261744946: com.apple.filesystems.msdosfs          1.8.1 (addr 0xffffff7fa7db8000, size 65536)

last unloaded kext at 203309813539519: com.apple.filesystems.msdosfs          1.8.1 (addr 0xffffff7fa7db8000, size 57344)

loaded kexts:

com.rim.driver.BlackBerryUSBDriverInt          0.0.74

com.apple.driver.iPodSBCDriver          1.6.0

com.apple.filesystems.smbfs          1.8.4

com.apple.driver.IOBluetoothA2DPAudioDriver          4.1.4f2

com.apple.iokit.IOBluetoothSerialManager          4.1.4f2

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AGPM          100.12.87

com.apple.driver.X86PlatformShim          1.0.0

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AppleHDA          2.3.7fc4

com.apple.driver.AppleUpstreamUserClient          3.5.10

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.driver.AppleMikeyDriver          2.3.7fc4

com.apple.driver.AppleIntelHD4000Graphics          8.1.2

com.apple.driver.AppleLPC          1.6.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.4f2

com.apple.driver.AppleSMCLMU          2.0.3d0

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.ApplePolicyControl          3.4.5

com.apple.driver.AppleIntelFramebufferCapri          8.1.2

com.apple.driver.AppleBacklight          170.2.5

com.apple.driver.AppleMCCSControl          1.1.11

com.apple.driver.SMCMotionSensor          3.0.3d1

com.apple.driver.AppleUSBTCButtons          237.1

com.apple.driver.AppleUSBTCKeyboard          237.1

com.apple.driver.AppleIRController          320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.iokit.SCSITaskUserClient          3.5.5

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.3.1

com.apple.driver.AppleUSBHub          5.5.5

com.apple.iokit.AppleBCM5701Ethernet          3.6.1b4

com.apple.driver.AppleFWOHCI          4.9.6

com.apple.driver.AppleSDXC          1.4.2

com.apple.driver.AppleAHCIPort          2.5.2

com.apple.driver.AirPort.Brcm4331          615.20.17

com.apple.driver.AppleUSBXHCI          5.6.0

com.apple.driver.AppleUSBEHCI          5.5.0

com.apple.driver.AppleEFINVRAM          1.7

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleACPIButtons          1.7

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.7

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2.1

com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.kext.triggers          1.0

com.apple.driver.DspFuncLib          2.3.7fc4

com.apple.iokit.IOAudioFamily          1.8.9fc11

com.apple.kext.OSvKernDSPLib          1.6

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.AppleSMBusPCI          1.0.11d0

com.apple.iokit.IOAcceleratorFamily          74.5.1

com.apple.driver.IOPlatformPluginFamily          5.3.0d51

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2

com.apple.iokit.IOSurface          86.0.4

com.apple.iokit.IOBluetoothFamily          4.1.4f2

com.apple.driver.AppleHDAController          2.3.7fc4

com.apple.iokit.IOHDAFamily          2.3.7fc4

com.apple.driver.AppleGraphicsControl          3.4.5

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.7

com.apple.driver.AppleSMBusController          1.0.11d0

com.apple.iokit.IOGraphicsFamily          2.3.7

com.apple.driver.AppleSMC          3.1.4d2

com.apple.driver.AppleUSBMultitouch          237.3

com.apple.iokit.IOUSBHIDDriver          5.2.5

com.apple.driver.AppleThunderboltDPInAdapter          1.8.9

com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9

com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6

com.apple.driver.AppleUSBMergeNub          5.5.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.5.1

com.apple.driver.AppleThunderboltNHI          1.7.8

com.apple.iokit.IOThunderboltFamily          2.4.0

com.apple.iokit.IOEthernetAVBController          1.0.2b1

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOUSBUserClient          5.5.5

com.apple.iokit.IOAHCIFamily          2.3.1

com.apple.iokit.IO80211Family          530.4

com.apple.iokit.IONetworkingFamily          3.0

com.apple.driver.AppleEFIRuntime          1.7

com.apple.iokit.IOHIDFamily          1.8.1

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220.3

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          345

com.apple.driver.AppleKeyStore          28.21

com.apple.iokit.IOUSBMassStorageClass          3.5.1

com.apple.driver.AppleUSBComposite          5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5

com.apple.iokit.IOStorageFamily          1.8

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5

com.apple.iokit.IOUSBFamily          5.6.0

com.apple.driver.AppleACPIPlatform          1.7

com.apple.iokit.IOPCIFamily          2.7.3

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.2f41

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

Serial ATA Device: OPTIARC DVD RW AD-5970H

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 6

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0x1d183000 / 4

 

 

Thank You


MacBook Pro, OS X Mountain Lion (10.8.4)
  • OGELTHORPE Level 8 Level 8 (38,545 points)

    According to your crash report you have a model 9.2 MBP which is a 13" 2012 MBP.  The correct RAM specifications for that MBP are:  204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM.  Your crash report shows that your MBP has in each bay : 4 GB, DDR3, 1067 MHz chips.  It appears that you have the incorrect specification RAM installed.

     

    Ciao.

  • adam079 Level 1 Level 1 (0 points)

    i didnt think that would make a difference to these issues but ill replace these with the original ones i thought it would be cpu or graphics card but now i know maybe it could be ram thanks and will try