netflix lagging on macbook pro

my netflix is lagging very badly on my macbook pro.. everything else is fine/has been fine until one evening, netflix began to lag. not sure what could be the problem?

Posted on Jun 25, 2013 5:05 PM

Reply
2 replies

Jun 28, 2013 6:16 AM in response to charbro

Howdy charbro,


I recommend these articles to try and resolve the issue you are experiencing. First before anything, I would recommend restarting both the computer, and the router/modem if you have not already.

Next I would suggest resetting Safari:

Safari 6 (OS X Mountain Lion): Reset Safari

http://support.apple.com/kb/ph11914


Then I would check for 3rd party plugins and remove them.

Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

http://support.apple.com/kb/TS3230


The last resource I can find for this type of issue would be checking your DNS servers, but only do this as a last resort.

Safari 5.0.1 or later: Slow or partial webpage loading, or webpage cannot be found

http://support.apple.com/kb/TS3408


All the very best,

Sterling

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

netflix lagging on macbook pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.