iMessage only works on cellular data, it won't work on wifi only.
I have an iPhone 5 and if I turn of the cellular data and use wifi only I cannot send nor receive iMessages, why?
iPhone 5, iOS 6.1.4
I have an iPhone 5 and if I turn of the cellular data and use wifi only I cannot send nor receive iMessages, why?
iPhone 5, iOS 6.1.4
Hello there, Andres_F.
The following Knowledge Base article is great for troubleshooting the issue you're describing:
http://support.apple.com/kb/ts2755
If the first steps dont help you get taken care of, the section that follows under "If you still can't send or receive iMessages":
If you still can't send or receive iMessages
- Ensure that iMessage is turned on in Settings > Messages.
- To send and receive iMessages, your device must have a valid cellular or Wi-Fi data connection.
- iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, follow this article.
- If an iMessage cannot be sent, it will be resent using SMS or MMS, depending on the content. You can turn this behavior on or off in Settings > Messages > Send As SMS. Carrier messaging rates may apply.
- Verify that the Apple ID or phone number is listed in Settings > Messages > Send & Receive.
Note: To receive iMessages sent to your phone number on your iPad, iPod touch, or Mac, you must meet the following requirements:
- iPad or iPod touch using iOS 6 or a Mac using OS X 10.8.2.
- Verify that you are signed in to your Apple ID account on Settings > Messages > Send & Receive.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.
iMessage only works on cellular data, it won't work on wifi only.