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I am connected to wifi and i can not receive no mail or connect to any web page

cannot open any web pages or email , while i am connected to house wifi

iPad 2, iOS 6.1.4

Posted on Jun 25, 2013 7:15 PM

Reply
1 reply

Jun 28, 2013 6:56 AM in response to tholladay

Morning tholladay,


Thanks for using Apple Support Communities.


For more information on this, take a look at this article:

iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/ts1398


Unable to access the Internet while connected to Wi-Fi

  • If you are using a public or commercial network that requires a login or subscription, see this article for more information.
  • Check to see if you have a self-assigned IP address:
    1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap User uploaded file.
    2. If your IP address is 169.254.xxx.xxx, see this article.
  • If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
    • If they do not, consult with your network administrator or ISP for further assistance.
    • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings.

      Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.



Best of luck,

Mario

I am connected to wifi and i can not receive no mail or connect to any web page

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