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iTunes does not detect my iPhone, sends error message, please help

iTunes does not detect my iPhone when I plug into ligthening cable- error message 0xE8000084 appears, please help

iPhone 5, error message OxE8000084 appears

Posted on Jun 25, 2013 6:13 PM

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1 reply

Jun 28, 2013 6:36 AM in response to brianbartlett

Hello Brian,


Here is an article that should point you in the direction of a resolution. It has a section about the OXE errors.

iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/ts3694


Unknown Error containing "0xE" when restoring

To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.


All the best,

Sterling

iTunes does not detect my iPhone, sends error message, please help

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