in OS X Mountain Lion not found HP scan

Question

cachur Author

Level 1

0 points

in OS X Mountain Lion not found HP scan

i bought HP LaserJet m1213nf MFP

print no problem, but can not found scan (Preview, Image Capture,Print & Scan)

please help me

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)

Posted on Jun 25, 2013 6:50 PM

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Answer 1

mario49

Community Specialist

Jun 28, 2013 6:51 AM in response to cachur

Morning cachur,

Thanks for using Apple Support Communities.

While the article refers to printing, the same steps apply.

For more information on this, take a look at this article:

Troubleshooting printer issues in OS X

http://support.apple.com/kb/TS3147

Best of luck,

Mario

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Answer 2

heruspex

Level 1

10 points

Dec 5, 2013 6:54 PM in response to cachur

I have addressed the issue. Just download M1210 serise full features software from HP website. Note that you should download its OSX 10.7 version and then instant it for 10.8 or 10.9 maverick. Once it is completed, you can use scan function.

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