3 Replies Latest reply: Jul 1, 2013 1:02 PM by BDAqua
gix1 Level 1 Level 1 (0 points)

hotmail account don't receive my mail by mac mail


iMac, Mac OS X (10.6.8)
  • BDAqua Level 10 Level 10 (120,655 points)

    Hello,

     

    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the exact message?

     

    Then click the Show Details button & Check again.

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server.

     

    If WebMail works in a browser, it's not Name or Password, but one of the other ones.

     

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995

    Outgoing ports are...

    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

  • gix1 Level 1 Level 1 (0 points)

    Thank you for your answer; but my problem is different. I use Mail of Mac and since three weeks my contacts that use hotmail don't receive no more my messages. Excuse my bad english. I hope I have explained my problem. Notice: I recieve every mail and I can send mail to everyone, except to Hotmail addresses.

  • BDAqua Level 10 Level 10 (120,655 points)

    Whew, just checked my hotmail account, can't send, but do recieve... likely since they switched to Outlook instead... I rarely use it.

     

    I can login to outlook.com & it says my account is blocked unless I provide a mobile phone#, I've never so much as touched a Cell Phone.

     

    I can read mail in the Outlook or Apple's Mail, but cannot send from either, so login at outlook.com & sse if you get the same.