HT201077: Get help using iCloud Photo Sharing and shared albums

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turianine
Level 1 (0 points)

Q: problems using photo stream on mac

Have set up photo stream and iColud correctly but when I receive email from friends to join photo stream the link sends me directly to the "get started" page. What to do?

MacBook Air

Posted on Jun 26, 2013 8:14 AM

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turianine

Q: problems using photo stream on mac

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  • by jessejarvi,

    jessejarvi jessejarvi Jun 26, 2013 9:31 AM in response to turianine
    Level 1 (88 points)
    Jun 26, 2013 9:31 AM in response to turianine

    Hi turianine,

    Please go to System Preferences -> iCloud -> Photo Stream -> Options, and check that you have a box called Shared Photo Streams ticked.

     

    If that doesn't solve your problem, please check this Apple support article.

  • by turianine,

    turianine turianine Jun 26, 2013 9:56 AM in response to jessejarvi
    Level 1 (0 points)
    Jun 26, 2013 9:56 AM in response to jessejarvi

    Hi ! Thanks for your answer, but it does not work as I do not get any "options" in system preferences on photo stream. I do not find the topic in the support article either. It's strange as everything seems to be correctly set up both in system preferences and in iPhoto.  As I said - when I recive email with invitations the link "join this photostream" sends me directly to the webpage "get startet"...

  • by Csound1,

    Csound1 Csound1 Jun 26, 2013 10:04 AM in response to turianine
    Level 9 (51,412 points)
    Desktops
    Jun 26, 2013 10:04 AM in response to turianine

    Are you signed into iCloud at System Preferences>iCloud, and if you are is PhotoStream turned on there.

  • by turianine,

    turianine turianine Jun 26, 2013 10:53 AM in response to Csound1
    Level 1 (0 points)
    Jun 26, 2013 10:53 AM in response to Csound1

    Yes, I am signed in, Photo Stream is enablet both in iPhoto and iColud - everything should be working, but no..

  • by Old Toad,

    Old Toad Old Toad Jun 26, 2013 3:05 PM in response to turianine
    Level 10 (141,679 points)
    Photos for Mac
    Jun 26, 2013 3:05 PM in response to turianine

    What system version are you running?  For shared Photo Streams you need to be running 10.8.2 or later.  The following is from iCloud: Photo Stream FAQ

     

    What do I need to use Photo Stream?

    To use Photo Stream, including Shared Photo Streams, you need an iCloud account, compatible devices, and up-to-date software:

    • iPhone, iPad, or iPod touch with iOS 6.0 or later
    • Mac with OS X Mountain Lion v10.8.2 or later and iPhoto 9.4 or Aperture 3.4 or later

     

    You can still use Photo Stream without Shared Photo Streams if your devices meet these requirements:

    • iPhone, iPad, or iPod touch with iOS 5.1 or later
    • Mac with OS X Lion v10.7.5 or later and iPhoto 9.2.2 or Aperture 3.2.3 or later

     

     

    OT