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Mail Custom Stationery Does Not Load

I created and saved a custom, text only, stationery (i.e. no images, etc.). I can see it when I click Custom in the stationery list. But double clicking on the stationery does nothing. I've deleted and retried several times, to no avail. Help!

MacBook Air (13-inch Mid 2013), OS X Mountain Lion (10.8.4), 8 GB RAM

Posted on Jun 26, 2013 9:27 AM

Reply
6 replies

Oct 14, 2013 6:44 PM in response to Compassegse

This is a bug that as far as I can tell is still present in 10.8.5 and has been around for awhile.

Here's what to do:


  1. Open Mail. File> New Message
  2. Immediately set your Signature to [None] (Yes, your Signature)
  3. Now, click the Templates button
  4. Scroll to the bottom and select [Custom]
  5. Choose one of your custom templates (It will work now)


Now that you have found this workaround, PLEASE

go to https://ssl.apple.com/feedback/macosx.html

and report this bug.

Apple will probably not respond to these posts. Make an official report!


Be sure to select: Feedback Type: Bug Report

Feedback Area: Mail


Thanks

Mail Custom Stationery Does Not Load

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