HT201400: If you can’t connect to the iTunes Store
Learn about If you can’t connect to the iTunes Store
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Helpful answers
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Jun 26, 2013 8:16 PM in response to Dessie10sby Brian4444,Same here, got kind of worried when i couldnt figure out why my brother couldnt update his apps,
The odd thing is that imessage and facetime are still working
Also i can still view the app store, i wonder why i cant download from it?
Oh well, hope they fix the servers
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Jun 26, 2013 8:20 PM in response to Dessie10sby Oberon2010,Good...not just me. I can't connect with my iPhone, iPad, or even on my PC. I was in the middle of a chat with an agent when we got disconnected. I've never had this problem before. I thought there was a problem with my account!
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Jun 26, 2013 8:24 PM in response to Dessie10sby emeriaudra21,I feel everyone's pain, I can't connect either
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Jun 26, 2013 8:28 PM in response to Dessie10sby kks13,same problem here; been trying to access it for over an hour. so annoying......
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Jun 26, 2013 8:30 PM in response to Dessie10sby Suzannaf01,Same here. Seems to have started about an hour ago. Can you imagine how much money Apple is losing every minute the store is down!?
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Jun 26, 2013 8:38 PM in response to Dessie10sby michellee01,I have the same problem here :(
It should have nothing to do with wifi because i can still go on the internet and view the app store with no problem. But when trying to download new apps or buy anything from the Itunes store it says it wont connect.
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Jun 26, 2013 8:47 PM in response to Dessie10sby HotMamasMan,Same problems here. Can't access via iPad or iPhone on either wifi or 4G. Looks like iTunes Store is down.
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Jun 26, 2013 8:51 PM in response to Dessie10sby Liz2Coco,I sent an email to apple requesting assistance after I went through all of the troubleshooting steps...this is a relief that my iPad is working fine and it may be an apple issue. Thanks for putting it out there!
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Jun 26, 2013 8:58 PM in response to Dessie10sby felispersica,I think I can access it now. Was able to download an app already.
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Jun 26, 2013 9:05 PM in response to Dessie10sby Oberon2010,It's fine for me too! Woo hoo! I am an Apple Addict, tho!