HT201400: If you can’t connect to the iTunes Store

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Dessie10s

Q: is anyone having trouble connecting to the App store today?

Is anyone having trouble connecting to the App store today???

iPad 2 Wi-Fi, iOS 6.1.3

Posted on Jun 26, 2013 1:17 PM

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Q: is anyone having trouble connecting to the App store today?

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  • by jondubb35,

    jondubb35 jondubb35 Jun 26, 2013 9:22 PM in response to Dessie10s
    Level 1 (0 points)
    Jun 26, 2013 9:22 PM in response to Dessie10s

    I have Ben unable to access the iTunes Store for about 2 hours now. I first noticed it when I tried to listen to music on my iPhone 5 using iTunes Match. I would tap on a song and nothing would happen so I tried to reset iTunes Match and it wouldn't let me turn it back on. I kept getting the "can't connect to iTunes Store" message popping up on my screen. I then tried to download apps via the App Store and I got the same message. I even reset my password to try and resolve the problem. No luck. I can't access iTunes Store/app store content on any of my devices (iPhone 5/ipad 2).

     

    However, I logged on to both the iTunes Store and the App Store using my wife's apple ID on my iPhone and it worked just fine. At this point I'm frustrated as **** and will probably have to troubleshoot this with Apple care in the morning.

  • by Dad_M,

    Dad_M Dad_M Jun 26, 2013 9:34 PM in response to jondubb35
    Level 1 (5 points)
    Jun 26, 2013 9:34 PM in response to jondubb35

    Appears to have been a server issue. iPhone 5 and iPad now working!

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