2 Replies Latest reply: Jun 26, 2013 5:12 PM by Lawrence Finch
Patti330 Level 1 Level 1

Just traded in my Iphone 4 for an Iphone 5s.  My new phone was fine yesterday.  Now won't connect to home wi-fi.  Also have a new Ipad which is connected to wi-fi with no problem.  Just did a restore on my PC

Reply by ios decipher on Jun 26, 2013 5:11 PM Helpful

Did you do a restore to factory settings or restore from back up?

 

Also on the iPhone have you reset the network settings?

 

To do this go to settings>general>reset>reset network settings

All replies

  • ios decipher Level 4 Level 4

    Did you do a restore to factory settings or restore from back up?

     

    Also on the iPhone have you reset the network settings?

     

    To do this go to settings>general>reset>reset network settings

  • Lawrence Finch Level 8 Level 8
    expertise.macosx
    Mac OS X

    Patti330 wrote:

     

    Just traded in my Iphone 4 for an Iphone 5s.  My new phone was fine yesterday.  Now won't connect to home wi-fi. 

    Probably because the DHCP process in your router that assigns IP addresses has quit working. Reboot the router by removing power from it for about 15 seconds to reset the DHCP server.