2 Replies Latest reply: Jun 27, 2013 3:49 PM by hjoel
hjoel Level 1 (0 points)

After a lightning strike, I brought my Airport Extreme to the Apple store where they reset it.  The green light is now on, and the laptop within a few feet of the AirPort connects, but other devices around the house do not.  Any suggestions?  Thanks

AirPort Extreme 802.11n (4th Gen), Mac OS X (10.6.8)
  • Tesserax Level 9 (50,020 points)

    I am assuming that these other Wi-Fi devices (around the house) used to connect just fine before the lightning strike? If so, it may be possible that the Extreme was damaged.


    However, before assuming so, I would take some Signal-to-Noise Ratio measurements at different location where you want to gain access to the wireless network to see how well the Extreme is providing a signal with enough bandwidth to be useful.


    Please check out the following AirPort User Tip for details on how to take these measurements. Please post back your results.

  • hjoel Level 1 (0 points)

    Thank you.  Never got to that point; took it back to the Apple store where they readily swapped it out for a new one (25 days left on the warantee).  Advice to all: unplug in thunderstorms!