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Hi,am Michael and my itune account there was a billing problem with previous purchase please update your payment method what does that mean ?and also your payment method was declined please enter payment methods????!Help what should I do

Hi help me out I can't download any stuff on itune I got this message

There was a billing problem with previous purchase

Please update your payment method or your payment methods was declined please enter another payment method

iPhone 3GS, iOS 6.1.3

Posted on Jun 27, 2013 12:50 AM

Reply
4 replies

Jun 27, 2013 12:54 AM in response to Mikecici

Are you aware of any problem with a previous purchase ? If not then you can try contacting iTunes Support via this link and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


What payment method do you currently have on your account, and have you been into your account and checked the details ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined


If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ?

Hi,am Michael and my itune account there was a billing problem with previous purchase please update your payment method what does that mean ?and also your payment method was declined please enter payment methods????!Help what should I do

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