My HP all in one printer only prints blank pages from Word or Pages documents, prints ok from anything else. Any ideas? Have deleted and readded printer removed HP software reinstalled software from Apple etc. Help please!
iMac (20-inch Early 2009), Mac OS X (10.6.8)
What printer are you using? How is the printer connected to the Mac?
I am a printer tech for HP.
C6380 All in One currently connected wirelessly but have also tried with USB. no difference.
Try resetting the print system and repairing disk permissions to see if that helps. You can find more infromation linked below. Let me know if that helps or not.
Basic Printer Troubleshooting Steps for Mac
I am a printer tech for HP.
Tried all that. no change, sorry!
If this just happens from these two programs, it's most likely a driver conflict. If typically using an alternate driver will alow you to get around this. To try this, add the printer's que to the Mac. Click the dropdown next to Use and choose a driver that's not for your printer. Typically the best one to try is another Photosmart dirver, but Deskjet drivers will work as well. I would make the instructions a bit more clear, but I don't have access to a 10.6 Mac. Let me know if this works or not.
I am a printer tech for HP.
ok tried 3 different photosmart drivers to no avail and then the tried the Deskjet 4620 driver which seems to have worked. It's come out really faint but I think I'm pretty low on ink after all the trials (seems to use ink by the gallon just to start up and stop) so will get new ink and play around with different drivers. Thanks for your help.
HP printer only prints blank pages from Word or Pages
