Windows 2012 print server job disappears
Hello Community,
We are in process of changing over our internal IP Subnets & wanted to deploy a new Windows server 2012 Server for print services. We currently ae a 2008 R2 Print server and everything is working fine.
The environment is a mixed bag of many Macbooks ( Pro & Air) and also a few iMacs on a windows domain. ( we also have numerous windows users but that is beside the point here)
Anyways before deploying the Windows server we set up a test environment with 1 HP CJ3525 color printer & have run into an issue where when we finally get the Mac connected to the server using advanced options in the Printer utility and using the "smb://server FQDN/Printer " settings and played around with adding the printer port after the server adding user credentials ( not recommended).. We have also tried to get this to work by browsing the directory which only works if we bring the print server onto the old subnet. Ideally we want the server & printers on the new subnet & to have the Mac devices connected to the windows print server.
Anyways,
What happens is the connecttion is successful, but when we send a print job it hits the spooler on the server, disappears, and then gives a generic print error saying to restart the spooler. Doing this resolves nothing.
Our goal is to get all the Mac systems to be able to connect to the print share on the new server. We do not want to add bonjour, and we do not want to manually add printers by IP.
Mostly what I need to figure out is why the print job just disappears & am wondering if there s some specific way a mac system needs to be connected to te printer share.
I also understand this may be more appropriate question for a windows server group, but wanted to ask here as the issue seems to be mac specific ( all windows systems are working fine in this scenario)
MacBook Pro, OS X Mountain Lion (10.8.4)