Kernel panic driving me crazy

Question

Hi there!Please assist me with the following kernel panic. It seems to be active when I use MS powerpoint in Office for mac 2011. Even safe boot does not stop the crash. I have to keep force boot several times before it starts correctly again. Here is the most recent log:Interval Since Last Panic Report:  81414 secPanics Since Last Report:          3Anonymous UUID: BD674A71-3874-4684-A8C1-E24A7AEEEEED2Wed Jun 26 23:51:48 2013Panic(CPU 4): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff80008ba500, spinlock owner: 0xffffff800aaba5c0, current_thread: 0xffffff800aaba5c0, spinlock_owner_cpu: 0x4RAX: 0x000000007bb0bdce, RBX: 0xffffff807941d148, RCX: 0x0000000000000005, RDX: 0x000000267bb0bdceRSP: 0xffffff80a43bbe20, RBP: 0xffffff80a43bbe40, RSI: 0x000000465aa45c1a, RDI: 0xffffff807941d148R8: 0xffffff807938d6a8, R9: 0x0000000000000001, R10: 0x0000000000100000, R11: 0xffffff80002dad60R12: 0x0000000000000000, R13: 0x0000000000000005, R14: 0xffffff800ae4e400, R15: 0xffffff800ad52800RFL: 0x0000000000000002, RIP: 0xffffff7f81da96d7, CS:  0x0000000000000008, SS:  0x0000000000000010Backtrace (CPU 4), Frame : Return Address0xffffff8079448f50 : 0xffffff80002c9a7c 0xffffff8079448f80 : 0xffffff80002c48d0 0xffffff8079448fd0 : 0xffffff80002da712 0xffffff80a43bbe40 : 0xffffff80002cb8bb 0xffffff80a43bbe60 : 0xffffff800022d2d0 0xffffff80a43bbea0 : 0xffffff800022f832 0xffffff80a43bbef0 : 0xffffff800022f8a0 0xffffff80a43bbf20 : 0xffffff800023bb86 0xffffff80a43bbf40 : 0xffffff800023b06e 0xffffff80a43bbf70 : 0xffffff800023da1d 0xffffff80a43bbfb0 : 0xffffff8000820057       Kernel Extensions in backtrace: com.apple.driver.AppleIntelCPUPowerManagement(195.0)[70D39B65-894A-335D-A051-0C 8B8CAFEA82]@0xffffff7f81da8000-&gt;0xffffff7f81dd0fffBSD process name corresponding to current thread: kernel_taskMac OS version:11G63Kernel version:Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64Kernel UUID: FF3BB088-60A4-349C-92EA-CAC698CE5System model name: MacBookPro8,2 (Mac-94245A3940C91C80)System uptime in nanoseconds: 68062402855last loaded kext at 67662171379: com.apple.driver.AppleHWSensor   1.9.5d0 (addr 0xffffff7f81dd2000, size 28672)loaded kexts:com.rim.driver.BlackBerryUSBDriverInt     0.0.74com.apple.driver.AppleHWSensor   1.9.5d0com.apple.filesystems.autofs            3.0com.apple.driver.AudioAUUC           1.59com.apple.driver.AppleMikeyHIDDriver     122com.apple.driver.AppleHDAHardwareConfigDriver          2.2.5a5com.apple.driver.AppleTyMCEDriver         1.0.2d2com.apple.driver.AppleHDA 2.2.5a5com.apple.driver.AppleMikeyDriver           2.2.5a5com.apple.driver.AGPM        100.12.75com.apple.kext.ATIFramebuffer      7.3.2com.apple.driver.AppleUpstreamUserClient          3.5.9com.apple.driver.SMCMotionSensor           3.0.2d6com.apple.driver.AppleSMCPDRC   5.0.0d8com.apple.iokit.IOUserEthernet       1.0.0d1com.apple.driver.AppleSMCLMU     2.0.1d2com.apple.iokit.IOBluetoothSerialManager            4.0.8f17com.apple.Dont_Steal_Mac_OS_X      7.0.0com.apple.driver.AudioIPCDriver    1.2.3com.apple.driver.ApplePolicyControl          3.1.33com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8com.apple.driver.AppleLPC  1.6.0com.apple.driver.AppleMuxControl            3.1.33com.apple.driver.AppleBacklight     170.2.2com.apple.ATIRadeonX3000           7.3.2com.apple.driver.AppleMCCSControl          1.0.33com.apple.driver.AppleIntelHD3000Graphics       7.3.2com.apple.driver.AppleUSBTCButtons        227.6com.apple.driver.BroadcomUSBBluetoothHCIController  4.0.8f17com.apple.driver.AppleUSBTCKeyEventDriver     227.6com.apple.driver.AppleUSBTCKeyboard    227.6com.apple.driver.AppleIRController            312com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1com.apple.BootCache            33com.apple.iokit.SCSITaskUserClient            3.2.1com.apple.driver.XsanFilter 404com.apple.iokit.IOAHCISerialATAPI 2.0.3com.apple.iokit.IOAHCIBlockStorage           2.1.0com.apple.driver.AppleUSBHub      5.1.0com.apple.driver.AirPort.Brcm4331           561.7.22com.apple.driver.AppleSDXC           1.2.2com.apple.iokit.AppleBCM5701Ethernet   3.2.4b8com.apple.driver.AppleEFINVRAM  1.6.1com.apple.driver.AppleSmartBatteryManager      161.0.0com.apple.driver.AppleAHCIPort     2.3.1com.apple.driver.AppleFWOHCI      4.9.0com.apple.driver.AppleUSBEHCI     5.1.0com.apple.driver.AppleUSBUHCI     5.1.0com.apple.driver.AppleACPIButtons           1.5com.apple.driver.AppleRTC  1.5com.apple.driver.AppleHPET           1.7com.apple.driver.AppleSMBIOS       1.9com.apple.driver.AppleACPIEC        1.5com.apple.driver.AppleAPIC            1.6com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0com.apple.nke.applicationfirewall   3.2.30com.apple.security.quarantine        1.4com.apple.security.TMSafetyNet     8com.apple.driver.AppleIntelCPUPowerManagement        195.0.0com.apple.kext.triggers         1.0com.apple.driver.DspFuncLib          2.2.5a5com.apple.iokit.IOFireWireIP           2.2.5com.apple.iokit.IOSurface     80.0.2com.apple.iokit.IOSerialFamily         10.0.5com.apple.driver.AppleHDAController        2.2.5a5com.apple.iokit.IOHDAFamily           2.2.5a5com.apple.iokit.IOAudioFamily         1.8.6fc18com.apple.kext.OSvKernDSPLib      1.3com.apple.driver.AppleSMC 3.1.3d10com.apple.driver.IOPlatformPluginLegacy 5.0.0d8com.apple.driver.AppleSMBusPCI   1.0.10d0com.apple.driver.IOPlatformPluginFamily 5.1.1d6com.apple.driver.AppleGraphicsControl     3.1.33com.apple.driver.AppleThunderboltEDMSink       1.1.8com.apple.driver.AppleThunderboltEDMSource   1.1.8com.apple.driver.AppleThunderboltDPOutAdapter         1.8.5com.apple.driver.AppleBacklightExpert     1.0.4com.apple.driver.AppleSMBusController    1.0.10d0com.apple.kext.ATI6000Controller 7.3.2com.apple.kext.ATISupport  7.3.2com.apple.iokit.IONDRVSupport      2.3.4com.apple.driver.AppleIntelSNBGraphicsFB          7.3.2com.apple.iokit.IOGraphicsFamily    2.3.4com.apple.driver.AppleFileSystemDriver   13com.apple.driver.AppleUSBBluetoothHCIController         4.0.8f17com.apple.iokit.IOBluetoothFamily  4.0.8f17com.apple.driver.AppleThunderboltDPInAdapter            1.8.5com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.5com.apple.driver.AppleThunderboltPCIDownAdapter     1.2.5com.apple.driver.AppleUSBMultitouch       230.5com.apple.iokit.IOUSBHIDDriver     5.0.0com.apple.driver.AppleUSBMergeNub       5.1.0com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.2.1com.apple.iokit.IOBDStorageFamily 1.7com.apple.iokit.IODVDStorageFamily          1.7.1com.apple.iokit.IOCDStorageFamily 1.7.1com.apple.driver.AppleThunderboltNHI    1.6.0com.apple.iokit.IOThunderboltFamily         2.0.3com.apple.iokit.IOUSBUserClient     5.0.0com.apple.iokit.IO80211Family       420.3com.apple.iokit.IOEthernetAVBController  1.0.1b1com.apple.iokit.IONetworkingFamily           2.1com.apple.iokit.IOAHCIFamily          2.0.8com.apple.iokit.IOFireWireFamily    4.4.8com.apple.driver.AppleEFIRuntime            1.6.1com.apple.iokit.IOHIDFamily            1.7.1com.apple.iokit.IOSMBusFamily       1.1com.apple.security.sandbox 177.11com.apple.kext.AppleMatch 1.0.0d1com.apple.driver.DiskImages           331.7com.apple.driver.AppleKeyStore     28.18com.apple.iokit.IOUSBMassStorageClass     3.0.3com.apple.driver.AppleUSBComposite        5.0.0com.apple.iokit.IOSCSIBlockCommandsDevice       3.2.1com.apple.iokit.IOStorageFamily      1.7.2com.apple.iokit.IOSCSIArchitectureModelFamily   3.2.1com.apple.iokit.IOUSBFamily            5.1.0com.apple.driver.AppleACPIPlatform         1.5com.apple.iokit.IOPCIFamily 2.7com.apple.iokit.IOACPIFamily          1.4panic(cpu 6 caller 0xffffff80002b955c): "Spinlock acquisition timed out: lock&#x3D;0xffffff80008ba500, lock owner thread&#x3D;0xffffff800aaba5c0, current_thread: 0xffffff800cb11400, lock owner active on CPU 0x4, current owner: 0xffffff800aaba5c0"@/SourceCache/xnu/xnu-1699.32.7/osfmk/i386/locks_i386.c:376Backtrace (CPU 6), Frame : Return Address0xffffff8079469dd0 : 0xffffff8000220792 0xffffff8079469e50 : 0xffffff80002b955c 0xffffff8079469e90 : 0xffffff800022a68a 0xffffff8079469ed0 : 0xffffff800023e7ee 0xffffff8079469f20 : 0xffffff80002b3832 0xffffff8079469f50 : 0xffffff80002c9ab9 0xffffff8079469f80 : 0xffffff80002c48d0 0xffffff8079469fd0 : 0xffffff80002da712 0xffffff807fc233b0 : 0xffffff80002aabf6 0xffffff807fc23440 : 0xffffff800027fbbd 0xffffff807fc234a0 : 0xffffff8000273c2d 0xffffff807fc23590 : 0xffffff8000274a3a 0xffffff807fc235c0 : 0xffffff800026e812 0xffffff807fc235f0 : 0xffffff8000226282 0xffffff807fc23610 : 0xffffff800061ab30 0xffffff807fc23630 : 0xffffff7f80874fd0 0xffffff807fc23660 : 0xffffff7f80877318 0xffffff807fc236b0 : 0xffffff7f80876340 0xffffff807fc236f0 : 0xffffff7f80875940 0xffffff807fc238d0 : 0xffffff7f80872b95 0xffffff807fc23a60 : 0xffffff800067cfe5 0xffffff807fc23aa0 : 0xffffff80002fbe03 0xffffff807fc23af0 : 0xffffff8000314296 0xffffff807fc23b90 : 0xffffff800030ce20 0xffffff807fc23c50 : 0xffffff800030d291 0xffffff807fc23f50 : 0xffffff80005ce4cb 0xffffff807fc23fb0 : 0xffffff80002daea3       Kernel Extensions in backtrace: com.apple.security.sandbox(177.11)[A37C37C0-1E4E-3241-B223-EA2EC9B12C54]@0xffff ff7f8086d000-&gt;0xffffff7f8087dfff dependency: com.apple.kext.AppleMatch(1.0.0d1)[20CB0090-08DA-372A-BDA3-DB04476B3BB7]@0xffff ff7f80869000BSD process name corresponding to current thread: cgpdftorasterModel: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.69f4Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MBGraphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MBMemory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial portsNetwork Service: AirPort, AirPort, en1Serial ATA Device: TOSHIBA MK7559GSXF, 750,16 GBSerial ATA Device: MATSHITADVD-R   UJ-8A8USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 5USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

a brody · Answer

Backup your data, and then look at possibly repairing the directory with Alsoft Disk Warrior.   Then verify the version you have of Office doesn&#x27;t have a patch for your operating system.  Make sure nothing else is using fonts  that might conflict with Office.

Linc Davis · Answer

The third-party system modification "BlackBerry Desktop Manager" may be contributing to your problem. I suggest you back up all data, then uninstall it according to the developer&#x27;s instructions. Reboot and see whether there&#x27;s any improvement.Disk Warrior is an expensive and specialized application whose only use is to try to recover data from a damaged volume that Disk Utility can&#x27;t repair, and for which there are no backups. It&#x27;s not a maintenance tool; it&#x27;s a recovery tool. If you have adequate backups — which means multiple backups — you’ll never need a recovery tool, and therefore Disk Warrior is useless to you. If you don&#x27;t back up, you&#x27;ll eventually lose all your data, and Disk Warrior won&#x27;t be able to save you. Don&#x27;t waste money on it or anything like it. Spend the money on backup drives instead.

logospm · Answer

Thanks Linc Davis. Not only did I need to remove blackberry manger but some parts connected to bb manager had to be manually removed. I found this link helpful :http://supportforums.blackberry.com/t5/Desktop-Software-for-Mac/How-do-you-Remov e-Desktop-Manager/m-p/564538 in getting rid of the rest.