0 Replies Latest reply: Jun 27, 2013 7:02 PM by etienneakabags
etienneakabags Level 1 Level 1 (0 points)

The issue I am having seems simple, but difficult to describe.

 

My computer has been shutting off randomly now and again, but not a daily occurence. This usually happens when I am using the VLC Media Player. Today I was watching a movie and the computer shut off. I attempted to reboot it but got a gray screen that didn't last long. When I got to the user log-in interface I put in my password for admin account per usual. This time it goes through, but nothing comes up. The only thing on the screen is the desktop background that shows up in all accounts, not the one I specifically chose for that account. I have no dock, menu or any of my desktop apps available. I am led to believe my user account has been corrupted somehow.

 

I created another admin account that works without issue, but I need the files from the original admin account and I am unable to access any of them. What can I do? I've used to google to find possible solutions, but none of them are giving me full access to everything in that account. I have tried a safe reboot, repair via disk utility as well as a PRAM reset. I'm lost here.

 

Here is what the Console says:

 

Process:         loginwindow [33]

Path:            /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow

Identifier:      loginwindow

Version:         ??? (???)

Code Type:       X86 (Native)

Parent Process:  launchd [1]

 

 

Date/Time:       2013-06-27 17:19:52.232 -0400

OS Version:      Mac OS X 10.5.8 (9L31a)

Report Version:  6

Anonymous UUID:  B421C948-C07C-47C9-AAE6-9570B49E3119

 

 

Exception Type:  EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

Crashed Thread:  0

 

 

Thread 0 Crashed:

0   com.apple.CoreFoundation                0x93be1947 CFStringGetLength + 39

1   com.apple.CoreFoundation                0x93bee352 CFStringCompare + 18

2   com.apple.LaunchServices                0x902893f4 UTTypeEqual + 32

3   com.apple.HIServices                    0x97ae0997 TestAndPreflightHFSToFURL(OpaquePasteboardRef*, void*, __CFString const*, __CFData const*, unsigned long) + 47

4   com.apple.HIServices                    0x97ae087f PasteboardPutItemFlavor + 565

5   com.apple.HIToolbox                     0x975daef7 MacManagerIsFinderForKidsEnabled + 345

6   com.apple.HIToolbox                     0x975d5652 HandleMenuEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, OpaqueMenuRef*) + 1362

7   com.apple.HIToolbox                     0x975d447d AppleMenuHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 105

8   com.apple.HIToolbox                     0x9758e13d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181

9   com.apple.HIToolbox                     0x9758d57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405

10  com.apple.HIToolbox                     0x9758d3e0 SendEventToEventTargetWithOptions + 58

11  com.apple.HIToolbox                     0x975d1fb9 SendMenuPopulate(MenuData*, OpaqueEventTargetRef*, unsigned long, double) + 257

12  com.apple.HIToolbox                     0x975d1e73 PopulateMenu(MenuData*, OpaqueEventTargetRef*, CheckMenuData*, unsigned long, double) + 63

13  com.apple.HIToolbox                     0x975d14dc Check1MenuForKeyEvent(MenuData*, CheckMenuData*) + 120

14  com.apple.HIToolbox                     0x975d0cda CheckMenusForKeyEvent(MenuData*, CheckMenuData*) + 808

15  com.apple.HIToolbox                     0x975d0939 _IsMenuKeyEvent(MenuData*, OpaqueEventRef*, unsigned long, MenuData**, unsigned short*) + 625

16  com.apple.HIToolbox                     0x975d0685 IsMenuKeyEvent + 111

17  com.apple.AppKit                        0x90dfe8e2 _NSGetMenuItemForCommandKeyEvent + 405

18  com.apple.AppKit                        0x90d3cf0d _NSHandleCarbonMenuEvent + 410

19  com.apple.AppKit                        0x90ca3bc2 _DPSNextEvent + 1918

20  com.apple.AppKit                        0x90ca2f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

21  com.apple.AppKit                        0x90c9bf9f -[NSApplication run] + 795

22  com.apple.loginwindow                   0x0001b8e8 0x1000 + 108776

23  com.apple.loginwindow                   0x00005b02 0x1000 + 19202

 

 

Thread 1:

0   libSystem.B.dylib                       0x97cad172 mach_msg_overwrite_trap + 10

1   com.apple.loginwindow                   0x00032373 0x1000 + 201587

2   com.apple.loginwindow                   0x000324f3 0x1000 + 201971

3   libSystem.B.dylib                       0x97cde055 _pthread_start + 321

4   libSystem.B.dylib                       0x97cddf12 thread_start + 34

 

 

Thread 2:

0   libSystem.B.dylib                       0x97cad166 mach_msg_trap + 10

1   libSystem.B.dylib                       0x97cb495c mach_msg + 72

2   com.apple.CoreFoundation                0x93bc9e7e CFRunLoopRunSpecific + 1790

3   com.apple.CoreFoundation                0x93bcaaa8 CFRunLoopRunInMode + 88

4   com.apple.audio.CoreAudio               0x91a585f8 HALRunLoop::OwnThread(void*) + 160

5   com.apple.audio.CoreAudio               0x91a58480 CAPThread::Entry(CAPThread*) + 96

6   libSystem.B.dylib                       0x97cde055 _pthread_start + 321

7   libSystem.B.dylib                       0x97cddf12 thread_start + 34

 

 

Thread 3:

0   libSystem.B.dylib                       0x97cad166 mach_msg_trap + 10

1   libSystem.B.dylib                       0x97cb495c mach_msg + 72

2   com.apple.CoreFoundation                0x93bc9e7e CFRunLoopRunSpecific + 1790

3   com.apple.CoreFoundation                0x93bcab04 CFRunLoopRun + 84

4   com.apple.loginwindow                   0x00015248 0x1000 + 82504

5   com.apple.Foundation                    0x970b1dfd -[NSThread main] + 45

6   com.apple.Foundation                    0x970b19a4 __NSThread__main__ + 308

7   libSystem.B.dylib                       0x97cde055 _pthread_start + 321

8   libSystem.B.dylib                       0x97cddf12 thread_start + 34

 

 

Thread 4:

0   libSystem.B.dylib                       0x97cfc60a select$DARWIN_EXTSN + 10

1   libSystem.B.dylib                       0x97cde055 _pthread_start + 321

2   libSystem.B.dylib                       0x97cddf12 thread_start + 34

 

 

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0xa041a4ec  ebx: 0x93be192a  ecx: 0xa041a1a0  edx: 0x00000007

  edi: 0xffff9dd1  esi: 0x00000000  ebp: 0xbfffeb48  esp: 0xbfffeb30

   ss: 0x0000001f  efl: 0x00010283  eip: 0x93be1947   cs: 0x00000017

   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

  cr2: 0x00000000

 

Picture 1.png


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