'No device drivers were found' during Windows 7 installation. Please help!!

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'No device drivers were found' during Windows 7 installation. Please help!!

Okay, so I ran Boot Camp. I installed the Windows Support Software without a problem, and those files are saved on my USB. I created a Windows partition using my Windows installation disc, also, no problems with that. I'm at the stage where my Mac has actually rebooted with Windows 7 (the installation process), I've selected my language, clicked 'Install Now' and it says 'Setup is starting' but then comes to a page that says 'Select the driver to be installed.' I have connected the USB with the Windows Support Software and pressed Rescan and it can't detect ANYTHING. Please help, I've been at this for hours and I have no idea what I'm doing wrong! Keep in mind I'm not really tech-savvy so an easy-to-understand answer would be great. Perhaps even a link to the drivers I need to have on my USB for this to work? Whatever works! Thanks!

P.S. Would the drivers be in a very specific folder in the Windows Support Software maybe? :/

MacBook Pro

Posted on Jun 27, 2013 5:12 PM

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Answer 1

Kappy

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361,741 points

Jun 27, 2013 5:16 PM in response to angieandbuzz

Did you format your USB device using MBR and FAT32 per the instructions? If not, then Windows will not recognize a Mac formatted disk.

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Answer 2

angieandbuzz Author

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Jun 27, 2013 5:20 PM in response to Kappy

I think so... I went into Disk Utility, selected my USB on the left pane and selected the Erase tab, and formatted it with MS-DOS (FAT) before installing Windows Support Software. Is that what you mean?

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Answer 3

Kappy

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361,741 points

Jun 27, 2013 5:43 PM in response to angieandbuzz

No, you need to do the following:

Drive Partition and Format

1. Open Disk Utility in your Utilities folder.

2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.

3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to MBR then click on the OK button. Set the format type to MSDOS. Click on the Partition button and wait until the process has completed.

Or you can simply do this on a PC if you have access to one or are booted into Windows.

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Answer 4

angieandbuzz Author

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Jun 27, 2013 6:16 PM in response to Kappy

I'm in the Partition tab of my hard drive but I don't see anything about Volume Scheme... Everything's greyed out. There is a Partition Layout drop-down menu but that's greyed out too.

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Answer 5

Kappy

Level 10

361,741 points

Jun 27, 2013 6:21 PM in response to angieandbuzz

Did you select the main entry of the USB drive? This is the one the shows the mfgr.'s ID and the drive size. You don't select the volume entry below it.

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Answer 6

angieandbuzz Author

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Jun 27, 2013 6:24 PM in response to Kappy

Wait, what do you mean by hard drive? On the left pane I selected 500.11 GB APPLE HDD and then selected the Partition tab from there, where everything is greyed out... Is that right? (sorry for not knowing anything, but thanks for your help!)

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Answer 7

angieandbuzz Author

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Jun 27, 2013 6:25 PM in response to Kappy

Oh right, ignore that last. Haha

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Answer 8

Kappy

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Jun 27, 2013 6:27 PM in response to angieandbuzz

No, you want the USB device, not your main hard drive.

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Answer 9

angieandbuzz Author

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Jun 27, 2013 6:27 PM in response to Kappy

Okay, I found what you were talking about and did everything you said. Now what do I do? Do I download the Windows Support Software again?

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Answer 10

Kappy

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Jun 27, 2013 6:36 PM in response to angieandbuzz

Yep.

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Answer 11

angieandbuzz Author

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Jun 27, 2013 6:41 PM in response to Kappy

Great, just doing that now. Does this mean my computer will be able to detect drivers during the Windows installation now, or are there further steps?

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Answer 12

Kappy

Level 10

361,741 points

Jun 27, 2013 6:52 PM in response to angieandbuzz

If you follow the directions outlined in the Boot Camp documentation this will be much easier for you.

After you boot into Windowss, insert the USB drive. The installer should begin automatically, although it may take a little while before Windows recognizes the drive and the installer.

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Answer 13

angieandbuzz Author

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Jun 27, 2013 7:04 PM in response to Kappy

Do you mean the official Boot Camp guide from Apple? I tried to use that and got really confused... I have the latest model of the MacBook Pro and I thought the guide must have been outdated... It wasn't making much sense to me at all.

The only thing I can do in Windows at the moment is run the installer, which is currently doing exactly what it was doing before. I have my USB plugged in with the Windows Support Software on it and it's coming up with the same error message!

Would there be a more recent version of the Boot Camp guide or should I be able to find everything I need in the current one?

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