Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have an Apple USB SuperDrive model A1379 plugged into my MacBook Pro. I have inserted a DVD but it is not recognized and does not appear on the screen. I cannot eject the DVD. How can I eject the DVD?

I have an Apple USB SuperDrive model A1379, plugged into my MacBook Pro. I have been using it with no problem. However, I have just inserted a DVD

and it is not recognized. Because the DVD icon is not displayed on my screen I cannot eject the DVD. How can I eject it?

MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)

Posted on Jun 27, 2013 10:25 PM

Reply
Question marked as Best reply

Posted on Jun 27, 2013 10:28 PM

Five ways to eject a stuck CD or DVD from the optical drive


Ejecting the stuck disc can usually be done in one of the following ways:


1. Restart the computer and after the chime press and hold down the

left mouse button until the disc ejects.


2. Press the Eject button on your keyboard.


3. Click on the Eject button in the menubar.


4. Press COMMAND-E.


5. If none of the above work try this: Open the Terminal application in

your Utilities folder. At the prompt enter or paste the following:


/usr/bin/drutil eject


If this fails then try this:


Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

1 reply
Question marked as Best reply

Jun 27, 2013 10:28 PM in response to LesOK

Five ways to eject a stuck CD or DVD from the optical drive


Ejecting the stuck disc can usually be done in one of the following ways:


1. Restart the computer and after the chime press and hold down the

left mouse button until the disc ejects.


2. Press the Eject button on your keyboard.


3. Click on the Eject button in the menubar.


4. Press COMMAND-E.


5. If none of the above work try this: Open the Terminal application in

your Utilities folder. At the prompt enter or paste the following:


/usr/bin/drutil eject


If this fails then try this:


Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

I have an Apple USB SuperDrive model A1379 plugged into my MacBook Pro. I have inserted a DVD but it is not recognized and does not appear on the screen. I cannot eject the DVD. How can I eject the DVD?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.