3 Replies Latest reply: Jun 28, 2013 7:39 AM by nickjb
nickjb Level 1 Level 1

Old MacBook pro - late model 2006 (Caore 2 Duo, 3 GB RAM).

Just put in a new HD after old one died.

doing a clean load of software as the old HD was dying during my last backup and backup failed (wonderful...)

Has been running on Leopard, but wanted to upgrade to Lion, so just used Snow Leopard disc to upgrade to that first. Got to around 20% done and screen went back. Fan is running (loud), hard to tell if disc spinning. Left for hours and nothing. Powered off, pulled battery etc, nothing. Power up, still black screen and loud fan. Disc wont eject!!


Ideas on my next move? 

Solved by clintonfrombirmingham on Jun 27, 2013 10:45 PM Solved

Ideas on my next move? 


A trip to your local Apple Store or AASP seems to be in order...



  • clintonfrombirmingham Level 7 Level 7
    Mac OS X

    Ideas on my next move? 


    A trip to your local Apple Store or AASP seems to be in order...



  • Kappy Level 10 Level 10

    Clean Install of Snow Leopard


         1. Boot the computer using the Snow Leopard Installer Disc.  Insert the disc into the

             optical drive and restart the computer.  After the chime press and hold down the

             "C" key.  Release the key when you see a small spinning gear appear below the

             dark gray Apple logo.


         2. After the installer loads select your language and click on the Continue

             button. When the menu bar appears select Disk Utility from the Utilities menu.

             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive

             size.)  Click on the Partition tab in the DU main window.  Set the number of

             partitions to one (1) from the Partitions drop down menu, set the format type to Mac

             OS Extended (Journaled, if supported), then click on the Partition button.


         3. When the formatting has completed quit DU and return to the installer.  Proceed

             with the OS X installation and follow the directions included with the installer.


         4. When the installation has completed your computer will Restart into the Setup

             Assistant. Be sure you configure your initial admin account with the exact same

             username and password that you used on your old drive. After you finish Setup

             Assistant will complete the installation after which you will be running a fresh

             install of OS X.  You can now begin the update process by opening Software

             Update and installing all recommended updates to bring your installation current.


    Five ways to eject a stuck CD or DVD from the optical drive


    Ejecting the stuck disc can usually be done in one of the following ways:


      1. Restart the computer and after the chime press and hold down the

          left mouse button until the disc ejects.


      2. Press the Eject button on your keyboard.


      3. Click on the Eject button in the menubar.


      4. Press COMMAND-E.


      5. If none of the above work try this: Open the Terminal application in

          your Utilities folder. At the prompt enter or paste the following:


            /usr/bin/drutil eject


    If this fails then try this:


    Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.


    Upgrading to Lion


    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.


    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.


         Lion System Requirements


           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,

               or Xeon processor

           2. 2GB of memory

           3. OS X v10.6.6 or later (v10.6.8 recommended)

           4. 7GB of available space

           5. Some features require an Apple ID; terms apply.

  • nickjb Level 1 Level 1

    Thanks for that list on how to eject!

    I tried the ones I could try without a screen (as it's still black), but nothing.

    So I've still got a black screen. The only way to get the computer to "quit" and the fan to stop running is to hold the power button. After leaving it for a bit (computer is "off" as no noise coming from it and heat dissipates). All I can do is hold the power button to turn on and when I do that the dvd spins but still black screen so cant do anything else.

    Booked appointment with Genius bar, but any other thought with either the black screen or non-ejecting disc?