HT201290: If QuickTime Player can't open an audio or video file

Learn about If QuickTime Player can't open an audio or video file
julesclark

Q: Quicktime Player

How do I get a movie that my daughter has sent to me via email to work with quicktime player installed on my macbook pro

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Jun 28, 2013 2:40 AM

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Q: Quicktime Player

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  • by jayv.,

    jayv. jayv. Jun 28, 2013 2:54 AM in response to julesclark
    Level 4 (1,290 points)
    Jun 28, 2013 2:54 AM in response to julesclark

    Hello julesclark,

     

    It all depends on the format of the movie. Rather than installing additional plugins and extensions, give VLC player a try. It's free and in all the years i've used it i have not found a format it can't play.

     

    If you do want to stick with QuickTime, have a look at Flip4Mac and Perian

     

    If you have VLC and double-clicking the email attachment does not work, try a right-click > open with VLC, or save the video to your desktop first.