OFFENDING COMMAND: definefont... 10.6.8

Question

Level 1

4 points

OFFENDING COMMAND: definefont... 10.6.8

Ronning 10.6.8

Occasionally I am sent files which open on screen but will not print, or print a few pages before printing a sheet with error message similar to

OFFENDING COMMAND: definefont

I have access to several printers ...Canon image pass fails , and Ricoh laserwriter fails ... a venerable HP laserjet is our saviour (but only B?W)

Is this because other users (PC users) are using variations of fonts that Mac cannot support?

Any solution?

I noted that 10.6.7 users had similar issues. Our Macs are updated from the server and I trust that 10.6.8 has been vetted for such issues?

Xserve, Mac OS X (10.6.8), client macminis, and MacPros

Posted on Jun 28, 2013 8:17 AM

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Answer 1

Terrence

Level 1

10 points

Jun 28, 2013 4:27 PM in response to ReneLavand

A google search for the term "definefont" on HP's website seems to indicate that this might be a postscript error. As you read the thread, it might offer some insights as to what might be happening. This thread is for an HP printer in a MAC environment. Other than that, I was going to suggest the normal procedure of running disk utility and to repair permissions.

Hope that helps

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Answer 2

ReneLavand Author

Level 1

4 points

Jul 1, 2013 9:05 AM in response to Terrence

Ironically, the documents print OK on the 10 year old HP laserwriter!!! but not on the Canon or Ricoh....

I have selected entire doc and converted to times and also tried Arial, same issue - then I removed the bullet points in the word file...it prints.

No solution, but I now appreciate the issue...

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