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transfer movies from desktop to laptop

I am trying to transfer my movies to my new laptop and when I do, it wont play the movies the screens are just black, what do I need to do in order for them to transfer over and be able to be played?????


Confusedjazzy

Posted on Jun 28, 2013 11:39 AM

Reply
1 reply

Jun 30, 2013 12:32 PM in response to Confusedjazzy

Hey Confusedjazzy,


Since you moved your music to a new computer, the issue might be playback on that computer itself, not the transfer process. I'd check out the following document, whichever one applies to the Windows operating system you're using, and see if that resolves the issue:


Windows XP:

iTunes for Windows XP: Troubleshooting video playback

http://support.apple.com/kb/TS1386


Windows Vista or 7

Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

http://support.apple.com/kb/TS1718


Regards,

David

transfer movies from desktop to laptop

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