Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dosent recognize my account or password at login on iChat

I am trying to login to my iChat acct on my MacBook and it does not recognize my password or username is incorrect. I reset password a few times still no luck. Then I cancelled the account and opened a new one with (Mac.com and aol.com) success but when I try to open on my iChat feature on MacBook still comes up password or username incorrect. So I tried resetting password very carefully with no success, same problem. Can anyone help please?

MacBook, All systems are up to date

Posted on Jun 28, 2013 3:24 PM

Reply
1 reply

Jun 29, 2013 2:25 PM in response to lostinkona

HI,


A little more detail on the name would help and also the iChat version number.


For Instance.

Apple IDs issued under iCloud (@Me.com or @icloud ending names) will not work in iChat 5 or lower

This is because the checks iChat 6 and Messages make require the app to be logged in to Apple as well as AIM to then be allowed to "read" the password.


In All cases (Includes @mac.com names) the password on Apple IDs that work as AIM Screen Names have to obey the AIM limit of 16 characters.





User uploaded file
10:25 PM Saturday; June 29, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Dosent recognize my account or password at login on iChat

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.