1 Reply Latest reply: Jun 29, 2013 2:25 PM by Ralph Johns (UK)
lostinkona Level 1 Level 1 (0 points)

I am trying to login to my iChat acct on my MacBook and it does not recognize my password or username is incorrect. I reset password a few times still no luck. Then I cancelled the account and opened a new one with (Mac.com and aol.com)  success but when I try to open on my iChat feature on MacBook still comes up password or username incorrect. So I tried resetting password very carefully with no success, same problem. Can anyone help please?


MacBook, All systems are up to date
  • Ralph Johns (UK) Level 9 Level 9 (70,020 points)

    HI,

     

    A little more detail on the name would help and also the iChat version number.

     

    For Instance.

    Apple IDs issued under iCloud (@Me.com or @icloud ending names) will not work in iChat 5 or lower

    This is because the checks iChat 6 and Messages make require the app to be logged in to Apple as well as AIM to then be allowed to "read" the password.

     

    In All cases (Includes @mac.com names) the password on Apple IDs that work as AIM Screen Names have to obey the AIM limit of 16 characters.

     

     

     

     

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    10:25 PM      Saturday; June 29, 2013

     

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