HT201836: How to restart your Apple TV

Learn about How to restart your Apple TV

Jmerrell12

Level 1 (0 points)

Q: I think lightining hit my apple tv. It has power,but cannot recognize wireless network. Solutions?

Suddenly apple tv cannot recognize long-time wireless network. Has power but no work with message not able to find wireless network. Tried re-entering all needed setup info, but no joy. Wireless signal remains strong. Had thunderstorm last night??? All suggestions appreciated.

AppleTV 2

Posted on Jun 28, 2013 4:08 PM

I have this question too

Q: I think lightining hit my apple tv. It has power,but cannot recognize wireless network. Solutions?

All replies

Helpful answers

by griff w,

griff w Jun 30, 2013 1:35 PM in response to Jmerrell12
Level 4 (3,496 points)

Jun 30, 2013 1:35 PM in response to Jmerrell12

Hi there,

I would recommend taking a look at the troubleshooting steps found in the article below.

Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546

-Griff W.
Reply options

Link to this post

HT201836: How to restart your Apple TV

Q: I think lightining hit my apple tv. It has power,but cannot recognize wireless network. Solutions?

All replies Helpful answers

by griff w,

All replies

Helpful answers