and2therepublic

Q: When  browsing my touchpad stops working and has a mind of it's own. How do I resolve?

When browsing, my touchpad stops working and takes on a life of its own. How to resolve?

Posted on Jun 28, 2013 8:57 PM

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Q: When  browsing my touchpad stops working and has a mind of it's own. How do I resolve?

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  • by dominic23,

    dominic23 dominic23 Jun 29, 2013 3:32 AM in response to and2therepublic
    Level 8 (42,122 points)
    Mac OS X
    Jun 29, 2013 3:32 AM in response to and2therepublic

    Try the tips suggested in this article from Apple.

     

    http://support.apple.com/kb/TS1449

     

     

    If this does not help, you have to take the computer to the Apple store to have it checked out.

     

     

    Best.

  • by Linc Davis,

    Linc Davis Linc Davis Jun 29, 2013 11:10 AM in response to and2therepublic
    Level 10 (208,044 points)
    Applications
    Jun 29, 2013 11:10 AM in response to and2therepublic

    There are several possible causes for this issue. Take each of the following steps until it's resolved.

    1. Follow the instructions in this support article.

    2. Reset the System Management Controller.

    3. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.

    4. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced.

    5. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built in trackpad of a MacBook to  behave erratically. If you're using such an adapter, disconnect it and test.

    6. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.

    7. If none of the above applies, or if you have good reason to think your computer is being controlled remotely, remove it from the network by turning off Wi-Fi, disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop immediately, you should suspect an intrusion.