Aperture not connecting to internet, Places no map showing

Question

Level 1

5 points

Aperture not connecting to internet, Places no map showing

I am having problems using places on Aperture, no map is showing in places just a grey screen and I cant connect to my flickr account.

I've used Little Snitch in monitor mode only and Aperture doesnt seem to be making any attempts to connect to the internet. No settings on firewall/vpn seem to be effecting things, and I would have expected any attempt to show up in LIttle Snitch anyway.

I've deleted the preferences that I could find for the program (but not plugins), and I've reinstalled.

Any ideas?

Thanks

Neil

Posted on Jun 29, 2013 2:54 AM

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Answer 1

léonie

Level 10

194,723 points

Jun 30, 2013 1:03 AM in response to Neil Turpin

Neil,

it may be a problem with the network, and not with Aperture, but it is hard to tell from your description. Some voodoo to try:

Have you tried to turn Little Snitch completely? I had the problem in Aperture 3.3, and my maps started working again, after I unstalled Little Snitch.
A few posted reported, that simply turning off the Wi-Fi and turning it on again, made the maps show.

Léonie

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Answer 2

Neil Turpin Author

Level 1

5 points

Jun 30, 2013 1:20 AM in response to léonie

THanks. Wi-Fi and little snitch are not the cause of the problem. The problem has been ongoing for a long time. started before little snitch was installed, and WI-Fi has been turned on and off again many times since it started.

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Answer 3

léonie

Level 10

194,723 points

Jun 30, 2013 1:27 AM in response to Neil Turpin

What is your Aperture version and your System version?

Can you access Flickr and Google maps with Safari from outside Aperture?

When did this start? After you have been travelling and used different dns servers?

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Answer 4

Neil Turpin Author

Level 1

5 points

Jun 30, 2013 1:25 AM in response to léonie

Both should be up to date.

Aperture 3.4.5

OS X 10.8.4

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Answer 5

léonie

Level 10

194,723 points

Jun 30, 2013 2:19 AM in response to Neil Turpin

I've deleted the preferences that I could find for the program

How did you delete the preferences? In OS X 10.8.4 it my not suffice to delete the preferences, if you do not log off and on again before removing the preferences - MacOS X may keep the processes cached, even after quitting Aperture. Repeat it, but log off after quitting Aperture and before removing preferences.

Also, Aperture keeps copies of the preferences in the cache:

/Users/yourshortusername/Library/Containers/com.apple.Aperture/Data/Library/Caches/com.apple.Aperture/

We'll need more clues, to tackle this:

The problem has been ongoing for a long time.

What happened at that time? Did you upgrade? Migrate to a new computer? Install some thing?
Can Aperture connect to the map server, when you are using a different Aperture library? Try to create a new library by launching Aperture with the ⌥-key held down.
Can Aperture connect to the map server, when you are working from a different user account? Isolating an issue by using another user account
Can iPhoto access the map server?
Can you access Flickr and Google maps with Safari from outside Aperture?

Regards

Léonie

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