Apple TV update problem

Welcome to the Apple Community.

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
2. Connect the micro USB cable to the Apple TV and to your computer.
3. Reconnect the power cable (only for Apple TV 3)
4. Open iTunes.
5. Select your Apple TV in the Devices list, and then click Restore.

Dear Winston,

1/4 done.

After opening iTunes there is devices list at all.

Best regards,

Hans Pouw

The Netherlands

Do you mean "there is no devices list"

It should be in the top right corner of iTunes. If you are in the iTunes store, click the library button which will be in the top right corner instead.

I'am in iTunes 11.0.4 and i do not see anythink in thew top right corner, no devices.

When I connect my iPad or Iphone then they both show up in the left column.

That's because you have changed the default to show the sidebar.

I am having the same problem as Hans,bI have followed your instructions to the letter (and turned off the sidebar) but Apple TV will not show as a device in itunes or in finder. I suspect it is because the Apple TV hasn't actually completed it's boot process. When connected to the TV it shows a picture indicating that it need to be connected to itunes, but.....

Sometimes it can be a little difficult to advise multiple people in the same thread, they don't always have the same set of conditions and assumptions can be made which aren't correct. It's best to start a thread of your own.

However, have you made sure you have followed the instructions for your Apple TV, the procedure is different for each model.

Thanks Winston

I have started a new thread with a little more detail.

Did anyone get the answer for this? I have the same problem but this thread just seems to have stopped. I updated the software, not the light keeps flashing fast and I have a cable showing as if to connect to itunes. itunes sharing is turned on!.

I took mine to the apple store and they said that something was fried, so I took it back to the place I bought it and they replaced it. Apple would only replace it with a rebuilt one