HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
Woodlain28
Level 1 (0 points)

Q: Apple TV update problem

We're updating Apple TV now can't get it to work and light is fast flashing

Apple TV

Posted on Jun 29, 2013 6:25 AM

Close
Woodlain28

Q: Apple TV update problem

  • All replies
  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jun 29, 2013 10:36 AM in response to Woodlain28
    Level 10 (104,468 points)
    Apple TV
    Jun 29, 2013 10:36 AM in response to Woodlain28

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

  • by Hans Pouw,

    Hans Pouw Hans Pouw Jun 29, 2013 2:37 PM in response to Winston Churchill
    Level 1 (55 points)
    Jun 29, 2013 2:37 PM in response to Winston Churchill

    Dear Winston,

     

     

    1/4 done.

    After opening iTunes there is devices list at all.

     

    Best regards,

     

    Hans Pouw    

     

    The Netherlands

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jun 29, 2013 3:05 PM in response to Hans Pouw
    Level 10 (104,468 points)
    Apple TV
    Jun 29, 2013 3:05 PM in response to Hans Pouw

    Do you mean "there is no devices list"

     

    It should be in the top right corner of iTunes. If you are in the iTunes store, click the library button which will be in the top right corner instead.

  • by Hans Pouw,

    Hans Pouw Hans Pouw Jun 29, 2013 3:52 PM in response to Winston Churchill
    Level 1 (55 points)
    Jun 29, 2013 3:52 PM in response to Winston Churchill

    I'am in iTunes 11.0.4 and i do not see anythink in thew top right corner, no devices.

     

    When I connect my iPad or Iphone then they both show up in the left column.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jun 29, 2013 4:06 PM in response to Hans Pouw
    Level 10 (104,468 points)
    Apple TV
    Jun 29, 2013 4:06 PM in response to Hans Pouw

    That's because you have changed the default to show the sidebar.

  • by snowyh65,

    snowyh65 snowyh65 Jun 29, 2013 10:40 PM in response to Winston Churchill
    Level 1 (0 points)
    Jun 29, 2013 10:40 PM in response to Winston Churchill

    I am having the same problem as Hans,bI have followed your instructions to the letter (and turned off the sidebar) but Apple TV will not show as a device in itunes or in finder. I suspect it is because the Apple TV hasn't actually completed it's boot process. When connected to the TV it shows a picture indicating that it need to be connected to itunes, but.....

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jun 30, 2013 5:03 AM in response to snowyh65
    Level 10 (104,468 points)
    Apple TV
    Jun 30, 2013 5:03 AM in response to snowyh65

    Sometimes it can be a little difficult to advise multiple people in the same thread, they don't always have the same set of conditions and assumptions can be made which aren't correct. It's best to start a thread of your own.

     

    However, have you made sure you have followed the instructions for your Apple TV, the procedure is different for each model.

  • by snowyh65,

    snowyh65 snowyh65 Jun 30, 2013 6:11 AM in response to Winston Churchill
    Level 1 (0 points)
    Jun 30, 2013 6:11 AM in response to Winston Churchill

    Thanks Winston

    I have started a new thread with a little more detail.

  • by Comet1002,

    Comet1002 Comet1002 Sep 21, 2013 11:05 PM in response to Woodlain28
    Level 1 (0 points)
    Sep 21, 2013 11:05 PM in response to Woodlain28

    Did anyone get the answer for this? I have the same problem but this thread just seems to have stopped. I updated the software, not the light keeps flashing fast and I have a cable showing as if to connect to itunes. itunes sharing is turned on!.

  • by snowyh65,

    snowyh65 snowyh65 Sep 22, 2013 12:54 AM in response to Comet1002
    Level 1 (0 points)
    Sep 22, 2013 12:54 AM in response to Comet1002

    I took mine to the apple store and they said that something was fried, so I took it back to the place I bought it and they replaced it. Apple would only replace it with a rebuilt one