HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer

huntitjoe

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Q: what tto do.new version locked my ipad

my ipad says have no music after loading new version.memory still almost full.locks my cumputer when i hook it up

Posted on Jun 29, 2013 9:25 AM

I have this question too

Q: what tto do.new version locked my ipad

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by jason269,

jason269 Jul 1, 2013 9:47 AM in response to huntitjoe
Community Specialists

Jul 1, 2013 9:47 AM in response to huntitjoe

Hi, huntitjoe.

You may find these articles helpful in troubleshooting this issue.

iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Regards,

Jason H.
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