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All replies
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Helpful answers
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Jun 29, 2013 11:12 AM in response to Venkat491by jhappahc,do you mean an Encrypted backup password?
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Jun 29, 2013 11:18 AM in response to Venkat491by wjosten,Venkat491 wrote:
how to reset the iphone backup password. I forgot the existing password
You can't.
If on a Mac, and you elected to save such to your Keychain, you can recover it from your Keychain. Otherwise, you can't.
While you can continue to sync/backup, if you can't remember it & want to remove it, you'll have to delete your existing backups & restore the phone as a new device. Your data will be unrecoverable.
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Jun 29, 2013 11:30 AM in response to wjostenby Venkat491,if i save my backup and restore my phone as a new device, can i use the old back to restore?
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Jun 29, 2013 11:32 AM in response to jhappahcby Venkat491,I selected encrypted backup on my old windows laptop and later i forgot the password. But even now, when I am trying to use my mac book it is still asking the password. Is the settings saved based on the apple id?
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Jun 29, 2013 11:35 AM in response to Venkat491by wjosten,Copied from my initial post:
"If on a Mac, and you elected to save such to your Keychain, you can recover it from your Keychain."
You would have had to do that when first electing to encrypt..too late now.
Has nothing to do with your Apple ID.
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Jun 29, 2013 11:37 AM in response to Venkat491by somethingsomethingtoo,No. I am sad to say that unless you can remember the password for the encrypted backup, you will be unable to recover that content and information. The password is not stored on any server or in connection to an apple id. It doesn't transfer to other devices. It stays with that backup.
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Jun 29, 2013 11:38 AM in response to Venkat491by wjosten,As already provided:
Copied from my initial post:
"If on a Mac, and you elected to save such to your Keychain, you can recover it from your Keychain."
You would have had to do that when first electing to encrypt..too late now.
Has nothing to do with your Apple ID.
Your data is unrecoverable.
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Jun 29, 2013 11:46 AM in response to Venkat491by Venkat491,I donn need an old back up. I tried a backup now and then restore it. at time of restore it is asking for password. Is there any way to skip that like trying on a different machine
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Jun 29, 2013 11:53 AM in response to Venkat491by wjosten,Again:
You need to delete all of your existing backups: iTunes>Preferences(under the edit menu in Windows)>Devices...highlight & delete here.
Then, restore your phone as a "NEW" device.
That's the only way to fix this.
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Jun 29, 2013 11:54 AM in response to Venkat491by somethingsomethingtoo,Are you trying to restore from a backup? Or, are you trying to backup and then restore? If you are trying to backup in iTunes on the computer it gives you the option to uncheck the encryption.
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Jun 29, 2013 11:55 AM in response to somethingsomethingtooby wjosten,somethingsomethingtoo wrote:
If you are trying to backup in iTunes on the computer it gives you the option to uncheck the encryption.
Only if you know the existing encrypted passcode, which the OP does not.
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Jun 29, 2013 11:58 AM in response to wjostenby somethingsomethingtoo,On the windows computer, he will not be able to. However, on the new mac, he will be since he has never created a backup to that computer. He will not be able to unecrypt the original backup but he can stop it from happening in the future on the new Mac.
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Jun 29, 2013 11:59 AM in response to somethingsomethingtooby wjosten,Sorry, but you are wrong.
The directions I gave the OP are the only way out of this mess.