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aTV only shows connect to iTunes picture after os update

I just ran the latest os update (5.3) on my 3rd gen aTV. When it finished, I got a connect to iTunes picture that I can't dismiss. Everything was working fine before the os update. My Apple TV and iMac are connect via Cat 5e through a gigabit switch. I have iTunes 11.04.

iMac (27-inch Mid 2010), OS X Mountain Lion (10.8.4)

Posted on Jun 29, 2013 12:50 PM

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Posted on Jun 29, 2013 1:37 PM

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:


  1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
  2. Connect the micro USB cable to the Apple TV and to your computer.
  3. Reconnect the power cable (only for Apple TV 3)
  4. Open iTunes.
  5. Select your Apple TV in the Devices list, and then click Restore.
2 replies
Question marked as Best reply

Jun 29, 2013 1:37 PM in response to Neil2

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:


  1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
  2. Connect the micro USB cable to the Apple TV and to your computer.
  3. Reconnect the power cable (only for Apple TV 3)
  4. Open iTunes.
  5. Select your Apple TV in the Devices list, and then click Restore.

aTV only shows connect to iTunes picture after os update

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