HT201472: If your iPhone, iPad, or iPod touch is lost or stolen

Learn about If your iPhone, iPad, or iPod touch is lost or stolen
fikwie95
Level 1 (0 points)

Q: My iPhone 5 just got stolen.

My iPhone 5 just got stolen.I've downloaded anad enabled the Find My iPhone applicaion on my iPhone but when i tracked using the iCloud, my phone appears offline.The question is,what if the thief changed the sim card before it swicthes on and change my apple id as soon as the phone switches on? can i still track my phone? The other question is, how can i track my lost iPhone using my IMEI number? Thank you.

iPhone 5, iOS 6.1.4

Posted on Jun 29, 2013 2:49 PM

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fikwie95

Q: My iPhone 5 just got stolen.

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  • by AnaMusic,

    AnaMusic AnaMusic Jun 29, 2013 2:50 PM in response to fikwie95
    Level 9 (57,213 points)
    Jun 29, 2013 2:50 PM in response to fikwie95

    fikwie95 wrote:

     

    ...what if the thief changed the sim card before it swicthes on and change my apple id as soon as the phone switches on? can i still track my phone? ...

    No.

    fikwie95 wrote:

     

    ... The other question is, how can i track my lost iPhone using my IMEI number? .

    This is not possible.

     

    What to do if your iOS device is lost or stolen

    http://support.apple.com/kb/HT5668

  • by fikwie95,

    fikwie95 fikwie95 Jun 29, 2013 3:06 PM in response to AnaMusic
    Level 1 (0 points)
    Jun 29, 2013 3:06 PM in response to AnaMusic

    What else can i do to find or track my stolen iphone? I've tried so many ways. With this level of security from Apple, its not worth it to buy "The most advanced phone in the world" product by apple. I am so dissappointed with Apple.

  • by fromsouth,

    fromsouth fromsouth Jun 29, 2013 3:15 PM in response to fikwie95
    Level 5 (4,801 points)
    iCloud
    Jun 29, 2013 3:15 PM in response to fikwie95

    fikwie95 wrote:

    With this level of security from Apple, its not worth it to buy "The most advanced phone in the world" product by apple. I am so dissappointed with Apple.

    Makes sense, don't buy.

  • by SeanSeufert,

    SeanSeufert SeanSeufert Jun 29, 2013 3:17 PM in response to fromsouth
    Level 1 (5 points)
    Jun 29, 2013 3:17 PM in response to fromsouth

    It's not Apples fault your Phone was stolen.  Pinning this on Apple seems a little redundent now doesn't it.  Or do you need someone to hold your hand wherever you go?

     

    Find My iPhone has to have certain characteristics on the phone in play for this to work.

     

    IE the device needs to be turned on and have some sort of connection + Location services needs to be on as well(GPS).  Sorry your phone was lost, but it was your fault.

  • by dipikagounder,

    dipikagounder dipikagounder Aug 16, 2016 12:52 AM in response to fikwie95
    Level 1 (4 points)
    Aug 16, 2016 12:52 AM in response to fikwie95

    please assist me in finding my iphone 5 which has been stolen.

  • by Eric Root,

    Eric Root Eric Root Aug 16, 2016 12:52 PM in response to dipikagounder
    Level 9 (69,582 points)
    iTunes
    Aug 16, 2016 12:52 PM in response to dipikagounder

    You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.

     

    Have you checked at iCloud.com/Find My Phone?