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MDtobe9 Level 1 Level 1 (0 points)

my system is uptodate and I downloaded the HP drivers.  My printer is visible on system settings > printer setting but shows idle and when I try to print on word nothing happens. On the otherthe hand My windows computer work great with this wireless printer.  HELP please.  I called HP they told me I'm missing drivers and my Mac is not recognizing the HP and need further drivers and help.  He was going to charge me 80 for the call and I just got this printer for 70.  I told him that was a joke. lol help please


MacBook Air, OS X Mountain Lion (10.8.4)
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